Cloud Telephony Service - Global Strategic Business Report

Report
269 Pages
May 2024
Region: Global
Global Industry Analysts, Inc
ID: 5141064

The global market for Cloud Telephony Service is estimated at US$21.9 Billion in 2023 and is projected to reach US$65.3 Billion by 2030, growing at a CAGR of 16.9% from 2023 to 2030. This comprehensive report provides an in-depth analysis of market trends, drivers, and forecasts, helping you make informed business decisions.

Key Insights:

Regional Analysis: Gain insights into the U.S. market, estimated at $6.7 Billion in 2023, and China, forecasted to grow at an impressive 15.9% CAGR to reach $10.9 Billion by 2030. Discover growth trends in other key regions, including Japan, Canada, Germany, and the Asia-Pacific.

Why You Should Buy This Report:

Detailed Market Analysis: Access a thorough analysis of the Global Cloud Telephony Service Market, covering all major geographic regions and market segments.
Competitive Insights: Get an overview of the competitive landscape, including the market presence of major players across different geographies.
Future Trends and Drivers: Understand the key trends and drivers shaping the future of the Global Cloud Telephony Service Market.
Actionable Insights: Benefit from actionable insights that can help you identify new revenue opportunities and make strategic business decisions.

Key Questions Answered:

How is the Global Cloud Telephony Service Market expected to evolve by 2030?
What are the main drivers and restraints affecting the market?
Which market segments will grow the most over the forecast period?
How will market shares for different regions and segments change by 2030?
Who are the leading players in the market, and what are their prospects?

Report Features:

Comprehensive Market Data: Independent analysis of annual sales and market forecasts in US$ Million from 2023 to 2030.
In-Depth Regional Analysis: Detailed insights into key markets, including the U.S., China, Japan, Canada, Europe, Asia-Pacific, Latin America, Middle East, and Africa.
Company Profiles: Coverage of major players such as x, Inc., AVOXI, Inc., Broadsoft, and more.
Complimentary Updates: Receive free report updates for one year to keep you informed of the latest market developments.

Select Competitors (Total 33 Featured):

x, Inc.
AVOXI, Inc.
Broadsoft
Cisco Systems, Inc.
Dialpad
Exotel Techcom Pvt., Ltd.
go2market India Pvt. Ltd.
Knowlarity Communications Pvt. Ltd.
LeadNXT
MegaPath
Microsoft Corporation
Mitel Networks Corporation
Natterbox Ltd.
NetFortis
Nextiva, Inc.
NFON AG
NovaCloud Pty Ltd
NTT Communications Corporation
PortaOne, Inc.
Redcentric PLC
RingCentral, Inc.
Singapore Telecommunications Limited (Singtel)
Telviva
Tripudio Ltd.
VoIPStudio
Vox Telecom

MarketGlass Platform

Our reports are enhanced by the MarketGlass platform, which brings together industry experts and influencers to provide high-quality, accurate insights. This unique platform allows us to gather comprehensive data and market perspectives, ensuring you receive the most reliable and detailed analysis available.

I. METHODOLOGYII. EXECUTIVE SUMMARY

1. MARKET OVERVIEW

Influencer Market Insights
World Market Trajectories
Cloud Telephony Service - Global Key Competitors Percentage Market Share in 2024 (E)
Global Economic Update
Competitive Market Presence - Strong/Active/Niche/Trivial for Players Worldwide in 2024 (E)

2. FOCUS ON SELECT PLAYERS3. MARKET TRENDS & DRIVERS

4. GLOBAL MARKET PERSPECTIVE

Table 1: World Recent Past, Current & Future Analysis for Cloud Telephony Service by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2023 through 2030 and % CAGR
Table 2: World 7-Year Perspective for Cloud Telephony Service by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets for Years 2024 & 2030
Table 3: World Recent Past, Current & Future Analysis for Small & Medium Enterprises (SMEs) by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2023 through 2030 and % CAGR
Table 4: World 7-Year Perspective for Small & Medium Enterprises (SMEs) by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2024 & 2030
Table 5: World Recent Past, Current & Future Analysis for Large Enterprises by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2023 through 2030 and % CAGR
Table 6: World 7-Year Perspective for Large Enterprises by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2024 & 2030
Table 7: World Recent Past, Current & Future Analysis for Telecom and IT by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2023 through 2030 and % CAGR
Table 8: World 7-Year Perspective for Telecom and IT by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2024 & 2030
Table 9: World Recent Past, Current & Future Analysis for Banking, Financial Services, and Insurance (BFSI) by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2023 through 2030 and % CAGR
Table 10: World 7-Year Perspective for Banking, Financial Services, and Insurance (BFSI) by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2024 & 2030
Table 11: World Recent Past, Current & Future Analysis for Government by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2023 through 2030 and % CAGR
Table 12: World 7-Year Perspective for Government by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2024 & 2030
Table 13: World Recent Past, Current & Future Analysis for Health Care by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2023 through 2030 and % CAGR
Table 14: World 7-Year Perspective for Health Care by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2024 & 2030
Table 15: World Recent Past, Current & Future Analysis for Other End-Uses by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2023 through 2030 and % CAGR
Table 16: World 7-Year Perspective for Other End-Uses by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2024 & 2030
Table 17: World Cloud Telephony Service Market Analysis of Annual Sales in US$ Million for Years 2014 through 2030

III. MARKET ANALYSIS

UNITED STATES

Cloud Telephony Service Market Presence - Strong/Active/Niche/Trivial - Key Competitors in the United States for 2024 (E)
Table 18: USA Recent Past, Current & Future Analysis for Cloud Telephony Service by Enterprise - Small & Medium Enterprises (SMEs) and Large Enterprises - Independent Analysis of Annual Sales in US$ Million for the Years 2023 through 2030 and % CAGR
Table 19: USA 7-Year Perspective for Cloud Telephony Service by Enterprise - Percentage Breakdown of Value Sales for Small & Medium Enterprises (SMEs) and Large Enterprises for the Years 2024 & 2030
Table 20: USA Recent Past, Current & Future Analysis for Cloud Telephony Service by End-Use - Telecom and IT, Banking, Financial Services, and Insurance (BFSI), Government, Health Care and Other End-Uses - Independent Analysis of Annual Sales in US$ Million for the Years 2023 through 2030 and % CAGR
Table 21: USA 7-Year Perspective for Cloud Telephony Service by End-Use - Percentage Breakdown of Value Sales for Telecom and IT, Banking, Financial Services, and Insurance (BFSI), Government, Health Care and Other End-Uses for the Years 2024 & 2030

CANADA

Table 22: Canada Recent Past, Current & Future Analysis for Cloud Telephony Service by Enterprise - Small & Medium Enterprises (SMEs) and Large Enterprises - Independent Analysis of Annual Sales in US$ Million for the Years 2023 through 2030 and % CAGR
Table 23: Canada 7-Year Perspective for Cloud Telephony Service by Enterprise - Percentage Breakdown of Value Sales for Small & Medium Enterprises (SMEs) and Large Enterprises for the Years 2024 & 2030
Table 24: Canada Recent Past, Current & Future Analysis for Cloud Telephony Service by End-Use - Telecom and IT, Banking, Financial Services, and Insurance (BFSI), Government, Health Care and Other End-Uses - Independent Analysis of Annual Sales in US$ Million for the Years 2023 through 2030 and % CAGR
Table 25: Canada 7-Year Perspective for Cloud Telephony Service by End-Use - Percentage Breakdown of Value Sales for Telecom and IT, Banking, Financial Services, and Insurance (BFSI), Government, Health Care and Other End-Uses for the Years 2024 & 2030

JAPAN

Cloud Telephony Service Market Presence - Strong/Active/Niche/Trivial - Key Competitors in Japan for 2024 (E)
Table 26: Japan Recent Past, Current & Future Analysis for Cloud Telephony Service by Enterprise - Small & Medium Enterprises (SMEs) and Large Enterprises - Independent Analysis of Annual Sales in US$ Million for the Years 2023 through 2030 and % CAGR
Table 27: Japan 7-Year Perspective for Cloud Telephony Service by Enterprise - Percentage Breakdown of Value Sales for Small & Medium Enterprises (SMEs) and Large Enterprises for the Years 2024 & 2030
Table 28: Japan Recent Past, Current & Future Analysis for Cloud Telephony Service by End-Use - Telecom and IT, Banking, Financial Services, and Insurance (BFSI), Government, Health Care and Other End-Uses - Independent Analysis of Annual Sales in US$ Million for the Years 2023 through 2030 and % CAGR
Table 29: Japan 7-Year Perspective for Cloud Telephony Service by End-Use - Percentage Breakdown of Value Sales for Telecom and IT, Banking, Financial Services, and Insurance (BFSI), Government, Health Care and Other End-Uses for the Years 2024 & 2030

CHINA

Cloud Telephony Service Market Presence - Strong/Active/Niche/Trivial - Key Competitors in China for 2024 (E)
Table 30: China Recent Past, Current & Future Analysis for Cloud Telephony Service by Enterprise - Small & Medium Enterprises (SMEs) and Large Enterprises - Independent Analysis of Annual Sales in US$ Million for the Years 2023 through 2030 and % CAGR
Table 31: China 7-Year Perspective for Cloud Telephony Service by Enterprise - Percentage Breakdown of Value Sales for Small & Medium Enterprises (SMEs) and Large Enterprises for the Years 2024 & 2030
Table 32: China Recent Past, Current & Future Analysis for Cloud Telephony Service by End-Use - Telecom and IT, Banking, Financial Services, and Insurance (BFSI), Government, Health Care and Other End-Uses - Independent Analysis of Annual Sales in US$ Million for the Years 2023 through 2030 and % CAGR
Table 33: China 7-Year Perspective for Cloud Telephony Service by End-Use - Percentage Breakdown of Value Sales for Telecom and IT, Banking, Financial Services, and Insurance (BFSI), Government, Health Care and Other End-Uses for the Years 2024 & 2030

EUROPE

Cloud Telephony Service Market Presence - Strong/Active/Niche/Trivial - Key Competitors in Europe for 2024 (E)
Table 34: Europe Recent Past, Current & Future Analysis for Cloud Telephony Service by Geographic Region - France, Germany, Italy, UK and Rest of Europe Markets - Independent Analysis of Annual Sales in US$ Million for Years 2023 through 2030 and % CAGR
Table 35: Europe 7-Year Perspective for Cloud Telephony Service by Geographic Region - Percentage Breakdown of Value Sales for France, Germany, Italy, UK and Rest of Europe Markets for Years 2024 & 2030
Table 36: Europe Recent Past, Current & Future Analysis for Cloud Telephony Service by Enterprise - Small & Medium Enterprises (SMEs) and Large Enterprises - Independent Analysis of Annual Sales in US$ Million for the Years 2023 through 2030 and % CAGR
Table 37: Europe 7-Year Perspective for Cloud Telephony Service by Enterprise - Percentage Breakdown of Value Sales for Small & Medium Enterprises (SMEs) and Large Enterprises for the Years 2024 & 2030
Table 38: Europe Recent Past, Current & Future Analysis for Cloud Telephony Service by End-Use - Telecom and IT, Banking, Financial Services, and Insurance (BFSI), Government, Health Care and Other End-Uses - Independent Analysis of Annual Sales in US$ Million for the Years 2023 through 2030 and % CAGR
Table 39: Europe 7-Year Perspective for Cloud Telephony Service by End-Use - Percentage Breakdown of Value Sales for Telecom and IT, Banking, Financial Services, and Insurance (BFSI), Government, Health Care and Other End-Uses for the Years 2024 & 2030

FRANCE

Cloud Telephony Service Market Presence - Strong/Active/Niche/Trivial - Key Competitors in France for 2024 (E)
Table 40: France Recent Past, Current & Future Analysis for Cloud Telephony Service by Enterprise - Small & Medium Enterprises (SMEs) and Large Enterprises - Independent Analysis of Annual Sales in US$ Million for the Years 2023 through 2030 and % CAGR
Table 41: France 7-Year Perspective for Cloud Telephony Service by Enterprise - Percentage Breakdown of Value Sales for Small & Medium Enterprises (SMEs) and Large Enterprises for the Years 2024 & 2030
Table 42: France Recent Past, Current & Future Analysis for Cloud Telephony Service by End-Use - Telecom and IT, Banking, Financial Services, and Insurance (BFSI), Government, Health Care and Other End-Uses - Independent Analysis of Annual Sales in US$ Million for the Years 2023 through 2030 and % CAGR
Table 43: France 7-Year Perspective for Cloud Telephony Service by End-Use - Percentage Breakdown of Value Sales for Telecom and IT, Banking, Financial Services, and Insurance (BFSI), Government, Health Care and Other End-Uses for the Years 2024 & 2030

GERMANY

Cloud Telephony Service Market Presence - Strong/Active/Niche/Trivial - Key Competitors in Germany for 2024 (E)
Table 44: Germany Recent Past, Current & Future Analysis for Cloud Telephony Service by Enterprise - Small & Medium Enterprises (SMEs) and Large Enterprises - Independent Analysis of Annual Sales in US$ Million for the Years 2023 through 2030 and % CAGR
Table 45: Germany 7-Year Perspective for Cloud Telephony Service by Enterprise - Percentage Breakdown of Value Sales for Small & Medium Enterprises (SMEs) and Large Enterprises for the Years 2024 & 2030
Table 46: Germany Recent Past, Current & Future Analysis for Cloud Telephony Service by End-Use - Telecom and IT, Banking, Financial Services, and Insurance (BFSI), Government, Health Care and Other End-Uses - Independent Analysis of Annual Sales in US$ Million for the Years 2023 through 2030 and % CAGR
Table 47: Germany 7-Year Perspective for Cloud Telephony Service by End-Use - Percentage Breakdown of Value Sales for Telecom and IT, Banking, Financial Services, and Insurance (BFSI), Government, Health Care and Other End-Uses for the Years 2024 & 2030

ITALY

Table 48: Italy Recent Past, Current & Future Analysis for Cloud Telephony Service by Enterprise - Small & Medium Enterprises (SMEs) and Large Enterprises - Independent Analysis of Annual Sales in US$ Million for the Years 2023 through 2030 and % CAGR
Table 49: Italy 7-Year Perspective for Cloud Telephony Service by Enterprise - Percentage Breakdown of Value Sales for Small & Medium Enterprises (SMEs) and Large Enterprises for the Years 2024 & 2030
Table 50: Italy Recent Past, Current & Future Analysis for Cloud Telephony Service by End-Use - Telecom and IT, Banking, Financial Services, and Insurance (BFSI), Government, Health Care and Other End-Uses - Independent Analysis of Annual Sales in US$ Million for the Years 2023 through 2030 and % CAGR
Table 51: Italy 7-Year Perspective for Cloud Telephony Service by End-Use - Percentage Breakdown of Value Sales for Telecom and IT, Banking, Financial Services, and Insurance (BFSI), Government, Health Care and Other End-Uses for the Years 2024 & 2030

UNITED KINGDOM

Cloud Telephony Service Market Presence - Strong/Active/Niche/Trivial - Key Competitors in the United Kingdom for 2024 (E)
Table 52: UK Recent Past, Current & Future Analysis for Cloud Telephony Service by Enterprise - Small & Medium Enterprises (SMEs) and Large Enterprises - Independent Analysis of Annual Sales in US$ Million for the Years 2023 through 2030 and % CAGR
Table 53: UK 7-Year Perspective for Cloud Telephony Service by Enterprise - Percentage Breakdown of Value Sales for Small & Medium Enterprises (SMEs) and Large Enterprises for the Years 2024 & 2030
Table 54: UK Recent Past, Current & Future Analysis for Cloud Telephony Service by End-Use - Telecom and IT, Banking, Financial Services, and Insurance (BFSI), Government, Health Care and Other End-Uses - Independent Analysis of Annual Sales in US$ Million for the Years 2023 through 2030 and % CAGR
Table 55: UK 7-Year Perspective for Cloud Telephony Service by End-Use - Percentage Breakdown of Value Sales for Telecom and IT, Banking, Financial Services, and Insurance (BFSI), Government, Health Care and Other End-Uses for the Years 2024 & 2030

REST OF EUROPE

Table 56: Rest of Europe Recent Past, Current & Future Analysis for Cloud Telephony Service by Enterprise - Small & Medium Enterprises (SMEs) and Large Enterprises - Independent Analysis of Annual Sales in US$ Million for the Years 2023 through 2030 and % CAGR
Table 57: Rest of Europe 7-Year Perspective for Cloud Telephony Service by Enterprise - Percentage Breakdown of Value Sales for Small & Medium Enterprises (SMEs) and Large Enterprises for the Years 2024 & 2030
Table 58: Rest of Europe Recent Past, Current & Future Analysis for Cloud Telephony Service by End-Use - Telecom and IT, Banking, Financial Services, and Insurance (BFSI), Government, Health Care and Other End-Uses - Independent Analysis of Annual Sales in US$ Million for the Years 2023 through 2030 and % CAGR
Table 59: Rest of Europe 7-Year Perspective for Cloud Telephony Service by End-Use - Percentage Breakdown of Value Sales for Telecom and IT, Banking, Financial Services, and Insurance (BFSI), Government, Health Care and Other End-Uses for the Years 2024 & 2030

ASIA-PACIFIC

Cloud Telephony Service Market Presence - Strong/Active/Niche/Trivial - Key Competitors in Asia-Pacific for 2024 (E)
Table 60: Asia-Pacific Recent Past, Current & Future Analysis for Cloud Telephony Service by Enterprise - Small & Medium Enterprises (SMEs) and Large Enterprises - Independent Analysis of Annual Sales in US$ Million for the Years 2023 through 2030 and % CAGR
Table 61: Asia-Pacific 7-Year Perspective for Cloud Telephony Service by Enterprise - Percentage Breakdown of Value Sales for Small & Medium Enterprises (SMEs) and Large Enterprises for the Years 2024 & 2030
Table 62: Asia-Pacific Recent Past, Current & Future Analysis for Cloud Telephony Service by End-Use - Telecom and IT, Banking, Financial Services, and Insurance (BFSI), Government, Health Care and Other End-Uses - Independent Analysis of Annual Sales in US$ Million for the Years 2023 through 2030 and % CAGR
Table 63: Asia-Pacific 7-Year Perspective for Cloud Telephony Service by End-Use - Percentage Breakdown of Value Sales for Telecom and IT, Banking, Financial Services, and Insurance (BFSI), Government, Health Care and Other End-Uses for the Years 2024 & 2030

REST OF WORLD

Table 64: Rest of World Recent Past, Current & Future Analysis for Cloud Telephony Service by Enterprise - Small & Medium Enterprises (SMEs) and Large Enterprises - Independent Analysis of Annual Sales in US$ Million for the Years 2023 through 2030 and % CAGR
Table 65: Rest of World 7-Year Perspective for Cloud Telephony Service by Enterprise - Percentage Breakdown of Value Sales for Small & Medium Enterprises (SMEs) and Large Enterprises for the Years 2024 & 2030
Table 66: Rest of World Recent Past, Current & Future Analysis for Cloud Telephony Service by End-Use - Telecom and IT, Banking, Financial Services, and Insurance (BFSI), Government, Health Care and Other End-Uses - Independent Analysis of Annual Sales in US$ Million for the Years 2023 through 2030 and % CAGR
Table 67: Rest of World 7-Year Perspective for Cloud Telephony Service by End-Use - Percentage Breakdown of Value Sales for Telecom and IT, Banking, Financial Services, and Insurance (BFSI), Government, Health Care and Other End-Uses for the Years 2024 & 2030

IV. COMPETITION

Companies Mentioned (Partial List)

A selection of companies mentioned in this report includes, but is not limited to:

x, Inc.
AVOXI, Inc.
Broadsoft
Cisco Systems, Inc.
Dialpad
Exotel Techcom Pvt., Ltd.
go2market India Pvt. Ltd.
Knowlarity Communications Pvt. Ltd.
LeadNXT
MegaPath
Microsoft Corporation
Mitel Networks Corporation
Natterbox Ltd.
NetFortis
Nextiva, Inc.
NFON AG
NovaCloud Pty Ltd
NTT Communications Corporation
PortaOne, Inc.
Redcentric PLC
RingCentral, Inc.
Singapore Telecommunications Limited (Singtel)
Telviva
Tripudio Ltd.
VoIPStudio
Vox Telecom

Table Information

Report Attribute	Details
No. of Pages	269
Published	May 2024
Forecast Period	2023 - 2030
Estimated Market Value ( USD ) in 2023	$ 21.9 Billion
Forecasted Market Value ( USD ) by 2030	$ 65.3 Billion
Compound Annual Growth Rate	16.9%
Regions Covered	Global

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Key Insights:

Why You Should Buy This Report:

Key Questions Answered:

Report Features:

Select Competitors (Total 33 Featured):

MarketGlass Platform

Table of Contents

Companies Mentioned (Partial List)

Table Information

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About the Cloud Telephony Market