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Personnel / Human Resources

In these challenging times good HR management is more important than ever for business success. Securing and retaining the best talent, motivating employees and ensuring all legal obligations are met are just some of the key goals that will encourage optimum organisational performance in the toughest of economic climates.

The books, manuals, and courses listed under Research and Markets’ Personnel / Human Resources category will enable your human resources and personnel manager to master the latest techniques in vital areas such as talent management, hiring/interviewing, employee communication, performance appraisal and dealing with traumatic events such as sexual harassment and downsizing.

Also featured is a selection of market reports on Personnel Services industry, a lucrative global industry forecast to reach a value of US$319 Billion by 2015. All the major players in this industry are profiled in our publications, including the world’s giants Adecco and Manpower. Show Less
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PRODUCT TITLE

The Value of Brands

First introduced 200 years ago, the brand may become, over time, one of the most valuable assets that a company can own That same band may also lose much of its value overnight, even more so today By...

June 2014

Identifying and Avoiding Burnout

Burnout Exhaustion Fatigue Apathy It doesn't matter what word you use You just can't seem to get the energy to perform at your 'normal' level This course will provide insight into how fatigue can affect...

June 2014

Systematic Selling - The Complete Program

Learn professional selling techniques and develop your own strategies for applying them to your market This complete 8 module program will give you a highly effective process for planning, conducting...

June 2014

Creativity and Innovation in the Workplace

Organizations face the challenge of balancing responsibility for current, routine daily activities with the need to explore new possibilities for growth and continued evolution With the changing pressures...

June 2014

Emotional Intelligence for Personal Leadership

How effective are you as a leader? Even if you do not hold 'positional' power, how good are you at motivating and managing yourself and the people around you to higher performance and greater purpose?...

June 2014

Feelings: Quality Service...First Time, Every Time

For many businesses today, the only thing which makes them different from their competitors is the level of service they provide This series examines the difference between customer service and quality...

June 2014

Ergonomics for the Office

Focusing on work performed in an office environment, the overview describes ergonomic work design, the effects of poor ergonomic design, ergonomic risk factors, and the basic principles of effective...

June 2014

Individual Goals and Challenges

Goal setting is not always easy, as unexpected events can get in the way of even the most dedicated efforts This series will teach you how to achieve goals by developing a self-initiated contract that...

June 2014

Customer First Series

Your customers will make you or break you, and developing relationships is the bottom line In this brand new series, you will examine issues such as rapport and trust, and identify what clients want...

June 2014

Basics of Marketing Research

Whether you are starting a new venture or looking to expand an existing business, sound information about your market is critical for success You need to discover all you can about consumer preferences...

June 2014

Feelings: Customer Service for those in Service Retail

Inspire your employees with the Quality Service philosophy and give them the skills they need to provide excellence in customer service This series will increase awareness of the needs of customers...

June 2014
Turning Difficult Conversations into Effective Outcomes as an HR Executive Turning Difficult Conversations into Effective Outcomes as an HR Executive - Product Thumbnail Image

Turning Difficult Conversations into Effective Outcomes as an HR Executive

This webinar examines key principles that HR Executives need to know about handling difficult conversations with superiors, colleagues/peers, subordinates, customers and more, so that they can handle...

May 2014
FROM
Establishing an HR Business Continuity Plan. Establishing an HR Business Continuity Plan. - Product Thumbnail Image

Establishing an HR Business Continuity Plan.

This webinar examines everything you need to know in 60 minutes to create and implement a business continuity plan for your company as an HR professional Take the 60-minutes to view this webinar (on...

May 2014
FROM

Global Human Resource Outsourcing Market 2014-2018

About Human Resources Outsourcing HRO refers to the outsourcing of one or more HR functions by other businesses or organizations in order to reduce labor costs and maximize efficiency The objective...

May 2014
FROM
What HR Executives Need to Know about Hiring and Incentivizing the Millennial Generation What HR Executives Need to Know about Hiring and Incentivizing the Millennial Generation - Product Thumbnail Image

What HR Executives Need to Know about Hiring and Incentivizing the Millennial Generation

This webinar examines what HR Executives need to know about hiring and incentivizing millennials in the current environment Take the 60 minutes to view this webinar (on your computer, smart phone, tablet...

May 2014
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How to Effectively Use Networking as an HR Executive How to Effectively Use Networking as an HR Executive - Product Thumbnail Image

How to Effectively Use Networking as an HR Executive

This webinar examines the most time efficient ways to effectively use social networking websites such as LinkedIn, Facebook and others as an HR Executive Take the 60 minutes to view this webinar (on...

May 2014
FROM

2014 Job-listings Aggregator Special Report

Recruitment advertising is evolving rapidly — yet again! Traditional job boards collect job listings from employers (advertisers), resumes from job-seekers, and traffic from both kinds of users Aggregators...

April 2014
Recruitment Agencies in Turkey: ISIC 7491 Recruitment Agencies in Turkey: ISIC 7491 - Product Thumbnail Image

Recruitment Agencies in Turkey: ISIC 7491

The Industrial reports provide a 360 degree view of an industry. The Industrial market report offers a comprehensive guide to the size and shape of the Recruitment Agencies market at a national level....

March 2014
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2014 - 2015 Contact Center Workforce Management Market Report 2014 - 2015 Contact Center Workforce Management Market Report - Product Thumbnail Image

2014 - 2015 Contact Center Workforce Management Market Report

The workforce management (WFM) market is mature, but continues to evolve The addressable market is growing, and many organizations are replacing outdated, complex, inflexible WFM solutions Other enterprises...

March 2014
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Safety Program Electronic Forms

Safety Program Electronic Forms Kit includes both the WORD and pdf version of all of the electronic forms created to support disaster recovery - Area Safety Inspection - Employee Job Hazard Analysis...

March 2014
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