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Personnel / Human Resources

In these challenging times good HR management is more important than ever for business success. Securing and retaining the best talent, motivating employees and ensuring all legal obligations are met are just some of the key goals that will encourage optimum organisational performance in the toughest of economic climates.

The books, manuals, and courses listed under Research and Markets’ Personnel / Human Resources category will enable your human resources and personnel manager to master the latest techniques in vital areas such as talent management, hiring/interviewing, employee communication, performance appraisal and dealing with traumatic events such as sexual harassment and downsizing.

Also featured is a selection of market reports on Personnel Services industry, a lucrative global industry forecast to reach a value of US$319 Billion by 2015. All the major players in this industry are profiled in our publications, including the world’s giants Adecco and Manpower. Show Less
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PRODUCT TITLE
Identifying and Avoiding Burnout Identifying and Avoiding Burnout - Product Thumbnail Image

Identifying and Avoiding Burnout

Burnout. Exhaustion. Fatigue. Apathy. It doesn't matter what word you use. You just can't seem to get the energy to perform at your 'normal' level. Find out how you can recognize and avoid burnout so...

June 2014
Customer First Series Customer First Series - Product Thumbnail Image

Customer First Series

Your customers will make you or break you, and developing relationships is the bottom line. In this brand new series, you will examine issues such as rapport and trust, and identify what clients want...

June 2014
Systematic Selling - The Complete Program Systematic Selling - The Complete Program - Product Thumbnail Image

Systematic Selling - The Complete Program

Learn professional selling techniques and develop your own strategies for applying them to your market. This complete 8 module program will give you a highly effective process for planning, conducting...

June 2014
Telepro Online - Complete Program Telepro Online - Complete Program - Product Thumbnail Image

Telepro Online - Complete Program

In order to be effective in today's competitive environment, professional service representatives must develop effective telephone skills. The TelePro® Online Program is essential for anyone who interacts...

June 2014
Employment & Recruiting Agencies in the US Employment & Recruiting Agencies in the US - Product Thumbnail Image

Employment & Recruiting Agencies in the US

Employment & Recruiting Agencies in the US The recession had a particularly negative effect on employment and recruiting agencies, with high unemployment rates dampening demand. As a result, agencies...

May 2014
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Professional Employer Organizations in the US Professional Employer Organizations in the US - Product Thumbnail Image

Professional Employer Organizations in the US

Professional Employer Organizations in the US The onset of the recession caused industry revenue to contract, as the number of employees and businesses in the United States declined. Furthermore,...

May 2014
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Turning Difficult Conversations into Effective Outcomes as an HR Executive Turning Difficult Conversations into Effective Outcomes as an HR Executive - Product Thumbnail Image

Turning Difficult Conversations into Effective Outcomes as an HR Executive

This webinar examines key principles that HR Executives need to know about handling difficult conversations with superiors, colleagues/peers, subordinates, customers and more, so that they can handle...

May 2014
FROM
Establishing an HR Business Continuity Plan. Establishing an HR Business Continuity Plan. - Product Thumbnail Image

Establishing an HR Business Continuity Plan.

This webinar examines everything you need to know in 60 minutes to create and implement a business continuity plan for your company as an HR professional Take the 60-minutes to view this webinar (on...

May 2014
FROM

Global Human Resource Outsourcing Market 2014-2018

About Human Resources Outsourcing HRO refers to the outsourcing of one or more HR functions by other businesses or organizations in order to reduce labor costs and maximize efficiency The objective...

May 2014
FROM
Office Staffing & Temp Agencies in the US Office Staffing & Temp Agencies in the US - Product Thumbnail Image

Office Staffing & Temp Agencies in the US

Office Staffing & Temp Agencies in the US Office staffing and temp agencies supply businesses with workers for limited periods of time in order to supplement existing staff. Although temp workers...

May 2014
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What HR Executives Need to Know about Hiring and Incentivizing the Millennial Generation What HR Executives Need to Know about Hiring and Incentivizing the Millennial Generation - Product Thumbnail Image

What HR Executives Need to Know about Hiring and Incentivizing the Millennial Generation

This webinar examines what HR Executives need to know about hiring and incentivizing millennials in the current environment Take the 60 minutes to view this webinar (on your computer, smart phone, tablet...

May 2014
FROM
How to Effectively Use Networking as an HR Executive How to Effectively Use Networking as an HR Executive - Product Thumbnail Image

How to Effectively Use Networking as an HR Executive

This webinar examines the most time efficient ways to effectively use social networking websites such as LinkedIn, Facebook and others as an HR Executive Take the 60 minutes to view this webinar (on...

May 2014
FROM
Human Resources & Benefits Administration in the US Human Resources & Benefits Administration in the US - Product Thumbnail Image

Human Resources & Benefits Administration in the US

Human Resources & Benefits Administration in the US As the economy recovers, corporate profit will return to normal growth patterns, encouraging companies to outsource human resources and benefits...

April 2014
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HR Consulting in the US HR Consulting in the US - Product Thumbnail Image

HR Consulting in the US

HR Consulting in the US The growing importance of outsourcing internal services such as human resources by businesses has helped the industry grow through the recession. Nevertheless, a large amount...

April 2014
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2014 Job-listings Aggregator Special Report

Recruitment advertising is evolving rapidly — yet again! Traditional job boards collect job listings from employers (advertisers), resumes from job-seekers, and traffic from both kinds of users Aggregators...

April 2014

Labour Costs in Central & Eastern Europe - Edition 2014

Eleventh edition of annual report on labour costs in Central and Eastern Europe. Published since 2003 the report is a recognised source of labour-related data, analysis and forecasts. The report,...

April 2014
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Recruitment Agencies in Turkey: ISIC 7491 Recruitment Agencies in Turkey: ISIC 7491 - Product Thumbnail Image

Recruitment Agencies in Turkey: ISIC 7491

The Industrial reports provide a 360 degree view of an industry. The Industrial market report offers a comprehensive guide to the size and shape of the Recruitment Agencies market at a national level....

March 2014
FROM
2014 - 2015 Contact Center Workforce Management Market Report 2014 - 2015 Contact Center Workforce Management Market Report - Product Thumbnail Image

2014 - 2015 Contact Center Workforce Management Market Report

The workforce management (WFM) market is mature, but continues to evolve The addressable market is growing, and many organizations are replacing outdated, complex, inflexible WFM solutions Other enterprises...

March 2014
FROM

Integrating Training Needs Analysis, Assessment and Evaluation (PDF E-book)

Are you integrating the practices of needs analysis, assessment and evaluation? The key business practices of needs analysis, assessment and evaluation enable an organisation to create a competitive...

March 2014

Talent Management: Deliberate practice for success (PDF E-book)

While much has been written on talent management in the global context, talent management in emerging markets and the unique challenges and opportunities it presents has received little attention in...

March 2014
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