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Management
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Talent management, communication management, change management: there are always new skills and fields of knowledge that can improve your performance, and that of your organisation or team.
The reports, books, and manuals listed under Research and Markets’ Management category will provide you with detailed and practical insights into the latest management techniques in areas as diverse as Six Sigma, employee assessment, finance management, leadership and much, much more.
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Crafting the Customer Experience For People Not Like You. How to Delight and Engage the Customers Your Competitors Don't Understand
John Wiley and Sons Ltd, Dec 2012 , Pages: 198Deliver a better business experience, for every kind of customer A "one-size fits all" approach to customer service is no longer viable. Businesses competing on service need to understand and cater... -
Beyond The Call. Why Some of Your Team Go the Extra Mile and Others Don't Show
John Wiley and Sons Ltd, Dec 2012 , Pages: 232Why some team members go the extra mile while others don't--and how to get more out of everyone Business leaders know that some members of their teams go above and beyond while others get by doing... -
LPI: Leadership Practices Inventory Workbook. 4th Edition. J-B Leadership Challenge: Kouzes/Posner
John Wiley and Sons Ltd, Dec 2012 , Pages: 48The LPI: Leadership Practices Inventory Workbook is a guide to debriefing and understanding one's LPI feedback report. It is designed for use in a workshop or one-on-one coaching setting. The Leadership... -
Designing Brand Identity. An Essential Guide for the Whole Branding Team. 4th Edition
John Wiley and Sons Ltd, Dec 2012 , Pages: 320A revised new edition of the bestselling toolkit for creating, building, and maintaining a strong brand From research and analysis through brand strategy, design development through application design,... -
Marketing Research. 11th Edition International Student Version
John Wiley and Sons Ltd, Dec 2012 , Pages: 664This book offers the best approach toward communicating the intricacies of marketing research and its usefulness to the marketing organization. This highly regarded text focuses on market intelligence,... -
Domain Names Rewired. Strategies for Brand Protection in the Next Generation of the Internet
John Wiley and Sons Ltd, Dec 2012 , Pages: 230An essential guide to navigating the shifting Internet landscape The Internet is about to profoundly change when it explodes from a 21 top level domain world to a 500 to a 1,000 .anything top level... -
The Leadership in Action Series: On Selecting, Developing, and Managing Talent
Center for Creative Leadership, Dec 2012Even in the midst of economic upheaval, organizations need to recognize that selecting, developing, and managing the right leadership talent will help them not only survive but thrive when the economy... -
The Leadership Challenge Workshop Facilitator's Guide Set. 4th Edition Revised
John Wiley and Sons Ltd, Nov 2012Refreshed and Updated for the Next Generation Leader Over the last twenty–five years, The Leadership Challenge established a reputation as a research–driven, evidence–based leadership development model... -
Leader to Leader (LTL). Spring 2010. Volume 56. J-B Single Issue Leader to Leader
John Wiley and Sons Ltd, Nov 2012 , Pages: 64 -
The Art of Explanation. Making your Ideas, Products, and Services Easier to Understand
John Wiley and Sons Ltd, Nov 2012 , Pages: 226Your guide to becoming an explanation specialist. You've done the hard work. Your product or service works beautifully - but something is missing. People just don't see the big idea - and it's keeping... -
The Practice of Professional Consulting
John Wiley and Sons Ltd, Nov 2012 , Pages: 320Despite the size of the consulting industry and its attractiveness to business school graduates, there is a dearth of agreement about what constitutes "professionalism" in consulting. The Practice of... -
Leader to Leader (LTL). Fall 2010. Volume 58. J-B Single Issue Leader to Leader
John Wiley and Sons Ltd, Nov 2012 , Pages: 64 -
Zero Risk Real Estate. Creating Wealth Through Tax Liens and Tax Deeds
John Wiley and Sons Ltd, Nov 2012 , Pages: 186Get the confidence and tools to take advantage of this growing method of investing Tax liens sales and tax deed auctions, conducted by governmental agencies for delinquent taxes on real estate, are... -
Business Intelligence Applied. Implementing an Effective Information and Communications Technology Infrastructure. Wiley and SAS Business Series
John Wiley and Sons Ltd, Nov 2012 , Pages: 254Expert guidance for building an information communication and technology infrastructure that provides best in business intelligence Enterprise performance management (EPM) technology has been rapidly... -
Human Capital Analytics. How to Harness the Potential of Your Organization's Greatest Asset. Wiley and SAS Business Series
John Wiley and Sons Ltd, Nov 2012 , Pages: 236An insightful look at the implementation of advanced analytics on human capital Human capital analytics, also known as human resources analytics or talent analytics, is the application of sophisticated... -
Supply Chain Transformation. Practical Roadmap to Best Practice Results. Wiley Corporate F&A
John Wiley and Sons Ltd, Nov 2012 , Pages: 188Achieve best practices in supply chain management Much is being written about global supply chain and sourcing options emerging in today's marketplace. Transforming supply chain management to achieve... -
Social Media in the Public Sector. A Guide to Participation, Collaboration and Transparency in The Networked World
John Wiley and Sons Ltd, Nov 2012 , Pages: 320Grounded in solid research, Social Media in the Public Sector explores the myriad uses of social media in the public sector and combines existing practices with theories of public administration, networked... -
Swiss Finance. Capital Markets, Banking, and the Swiss Value Chain. Robert W. Kolb Series
John Wiley and Sons Ltd, Nov 2012 , Pages: 396A timely guide to the complex financial markets and banking secrecy of Switzerland Since 1934, when Switzerland's federal bank secrecy law was passed, the line between myth and reality with regard... -
A Primer on Property Tax. Administration and Policy
John Wiley and Sons Ltd, Nov 2012 , Pages: 394This encyclopedia provides an in-depth analysis of issues related to property taxation, including law, public finance, decentralization, valuation, and property tax form. This encyclopedia examines... -
Power Stories. The 8 Stories You Must Tell to Build an Epic Business
John Wiley and Sons Ltd, Nov 2012 , Pages: 224Learn to tell stories that have the power to inspire, motivate, and sell Storytelling in business is a skill that's rarely taught—and often forgotten. But it gives those who get it right the power... -
Dealing with the Tough Stuff. How to Achieve Results from Crucial Conversations
John Wiley and Sons Ltd, Nov 2012 , Pages: 216How to handle difficult discussions in the workplace Packed with practical and pragmatic suggestions and methods for dealing with the tough stuff at work, this unique and helpful book features simple... -
Play A Bigger Game!. Achieve More! Be More! Do More! Have More!
John Wiley and Sons Ltd, Nov 2012 , Pages: 180The tricks and tools you need to get more out of life than you ever thought possible Everyone wants more of something: more fun, more money, more time, more love, more friends, more knowledge, and... -
Business and Management Consultancies in USA: ISIC 7414
Euromonitor International, Nov 2012 , Pages: 23Euromonitor International's Industrial reports provide a 360 degree view of an industry. The Industrial market report offers a comprehensive guide to the size and shape of the Business and Management... -
Equitable Resource Allocation. Models, Algorithms and Applications. Information and Communication Technology Series,
John Wiley and Sons Ltd, Nov 2012 , Pages: 376A unique book that specifically addresses equitable resource allocation problems with applications in communication networks, manufacturing, emergency services, and more Resource allocation problems... -
The Wisdom of Failure. How to Learn the Tough Leadership Lessons Without Paying the Price
John Wiley and Sons Ltd, Nov 2012 , Pages: 304The "how-not-to" leadership book There is a paradox in leadership: we can only succeed by knowing failure. Every accomplished leader knows there are minefields of failures that need to be navigated... -
The Science of Serendipity. How to Unlock the Promise of Innovation
John Wiley and Sons Ltd, Nov 2012 , Pages: 254Innovation. The word might make you think of Silicon Valley. But innovation isn’t the sole province of start-ups. They didn’t invent it, and they’re not always the ones from which we can best learn. As... -
Gender, Work, and Economy. Unpacking the Global Economy
John Wiley and Sons Ltd, Nov 2012 , Pages: 224This engaging new text uses a feminist lens to crack open the often hidden worlds of gender and work, addressing enduring questions about how structural inequalities are produced and why they persist.... -
Life Cycle Assessment Handbook. A Guide for Environmentally Sustainable Products
John Wiley and Sons Ltd, Nov 2012 , Pages: 640The first book of its kind, the LCA Handbook will become an invaluable resource for environmentally progressive manufacturers and suppliers, product and process designers, executives and managers, and... -
Ancient Wisdom for Modern Management
Ashgate Publishing, Nov 2012 , Pages: 164Machiavelli lives 500 years after Niccolò Machiavelli has written 'The Prince', this classic of the mechanisms behind success in management has not lost its relevance In an intriguing and inspiring... -
Measuring the Networked Nonprofit. Using Data to Change the World
John Wiley and Sons Ltd, Oct 2012 , Pages: 336The tools nonprofits need to measure the impact of their social media Having a social media measurement plan and approach can no longer be an after-thought. It is a requirement of success. As nonprofits... -
Go Positive! Lead to Engage Facilitator's Guide Set
John Wiley and Sons Ltd, Oct 2012 , Pages: 144Unleash the Power of a Fully-Engaged Workforce Recent Gallup research reveals that a shocking 71% of U.S. employees are either "not on board" or "actively hostile" when it comes to delivering on the... -
Renegades Write the Rules. How the Digital Royalty Use Social Media to Innovate
John Wiley and Sons Ltd, Oct 2012 , Pages: 224Learn the rules to building loyal (and lucrative) digital followings Renegades Write the Rules reveals the innovative strategies behind the social media success of today’s top celebrities, brands,... -
Startup Communities. Building an Entrepreneurial Ecosystem in Your City
John Wiley and Sons Ltd, Oct 2012 , Pages: 224An essential guide to building supportive entrepreneurial communities "Startup communities" are popping up everywhere, from cities like Boulder to Boston and even in countries such as Iceland. These... -
The NASAGA Training Activity Book
John Wiley and Sons Ltd, Oct 2012 , Pages: 384With contributions from experts in the field, this important volume includes fifty ready-to-use activities spanning a variety of training topics: communication, conflict management, creativity, team-building,... -
The Secrets of Facilitation. The SMART Guide to Getting Results with Groups. New and Revised
John Wiley and Sons Ltd, Oct 2012 , Pages: 496The revised edition of this facilitation classic offers a wealth of targeted techniques for facilitators who seek effective, consistent, and repeatable results. Based on Michael Wilkinson's proven SMART... -
Think Like a Futurist. Know What Changes, What Doesn't, and What's Next
John Wiley and Sons Ltd, Oct 2012 , Pages: 272Push past resistance to discover and own new business territories Think Like a Futurist shows how to track changes, explore questions, and engage in new thinking that connects today's pressures with... -
Real Estate Investing in Canada. Creating Wealth with the ACRE System. 2nd Edition
John Wiley and Sons Ltd, Oct 2012 , Pages: 312Canadians in greater numbers than ever before are turning to real estate to build wealth. The Authentic Canadian real Estate (ACRE) system is the first of its kind to show average Canadians how to profit... -
Win with Advanced Business Analytics. Creating Business Value from Your Data. Wiley and SAS Business Series
John Wiley and Sons Ltd, Oct 2012 , Pages: 416Plain English guidance for strategic business analytics and big data implementation In today's challenging economy, business analytics and big data have become more and more ubiquitous. While some... -
Global Management Consultants
IBISWorld, Oct 2012 , Pages: 39Global Management Consultants Economic growth in Asia, particularly China and India, has led to increasing demand for the industry's services in the region. This opportunity has helped offset declining... -
The Facts of Business Life. What Every Successful Business Owner Knows that You Don't
John Wiley and Sons Ltd, Oct 2012 , Pages: 336Being a successful business owner means more than knowing one’s industry and understanding the basic concepts of leadership, management, or motivation. It means being able to master many areas of business,... -
Homeland Security
Elsevier Science and Technology, Oct 2012 , Pages: 384Homeland Security: The Essentials sets a new standard for security textbooks, concisely outlining the risks facing the US today and the structures we have put in place to deal with them. The authors... -
Trillions. Thriving in the Emerging Information Ecology
John Wiley and Sons Ltd, Oct 2012 , Pages: 252We are facing a future of unbounded complexity. Whether that complexity is harnessed to build a world that is safe, pleasant, humane and profitable, or whether it causes us to careen off a cliff into... -
World Class Communication. How great CEO's win with the public, shareholders, employees, and the media
John Wiley and Sons Ltd, Oct 2012 , Pages: 218Proven advice for communicating effectively before the media, customers, employees, and investor relations Many executives focus too narrowly on the financial side of their business and neglect the... -
Painless Presentations. The Proven, Stress-Free Way to Successful Public Speaking
John Wiley and Sons Ltd, Oct 2012 , Pages: 208A simple road map to the world of professional presentations What happens when you're asked to give a speech, professionally or personally? If you get nervous, start sweating, and hope it's all just... -
Power Entertaining. Secrets to Building Lasting Relationships, Hosting Unforgettable Events, and Closing Big Deals from America's 1st Master Sommelier
John Wiley and Sons Ltd, Oct 2012 , Pages: 220Master the art of entertaining and cement lasting business relationships in the process You're at a fancy downtown restaurant for dinner with a million-dollar business deal on the table. The waiter... -
Leading Apple With Steve Jobs. Management Lessons From a Controversial Genius
John Wiley and Sons Ltd, Oct 2012 , Pages: 176A former Senior VP of Apple shares how Steve Jobs motivated people to do the best work of their lives Jay Elliot was hired personally by Steve Jobs, just in time to accompany him on the last of his... -
Go Positive! Lead to Engage Participant Workbook
John Wiley and Sons Ltd, Oct 2012 , Pages: 112As Organizations deal with issues of mergers, transitions, and challenging market conditions, they need assurance they have a passionately engaged workforce with attitude. This package provides a complete... -
Great Jobs for Everyone 50+. Finding Work That Keeps You Happy and Healthy ... And Pays the Bills
John Wiley and Sons Ltd, Oct 2012 , Pages: 320The how-to guide to finding profitable, fulfilling work after 50 Aimed at workers aged 50+ looking for a new job—whether they have been laid off or taken early retirement, need supplemental income,... -
Beam, Straight Up. The Bold Story of the First Family of Bourbon
John Wiley and Sons Ltd, Oct 2012 , Pages: 224An insider's look at the Jim Beam brand, from a 7th generation Master Distiller Written by the 7th generation Beam family member and Master Distiller, Frederick Booker Noe III, Beam, Straight Up is... -
The Interior Design Business Handbook. A Complete Guide to Profitability. 5th Edition
John Wiley and Sons Ltd, Oct 2012 , Pages: 560Thousands of interior design professionals have come to rely on The Interior Design Business Handbook for comprehensive, accessible coverage of the essential procedures, tools, and techniques necessary...
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