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Services

There is a wide range of services related to information technology: consulting, installation, systems integration, software development, and support. The increasing IT spending in the healthcare, retail, and transportation sectors, among others, will provide significant business opportunities for the IT services industry players in the next years. The global market is estimated to reach a value of US $1,147 billion in 2017 with a CAGR of more than 5% during 2012–2017.

The publications listed under Research and Markets’ Services category provide you with a wealth of information on every conceivable aspect of the IT services universe, with invaluable data on markets worldwide.

Investigate the important factors that are affecting the industry and influencing the companies operating in that sector. Find out how BASF IT Services, Elan IT Resource AS, HELIOS IT Service, SAP AG, and other leading global players are performing. Understand the changes in their environment, seize opportunities and formulate crucial business strategies.

Don’t be left behind by your competitors: develop effective business strategies with the top-line qualitative and quantitative information provided by our publications. Show Less
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Philippines Information Technology Report Q1 2015 Philippines Information Technology Report Q1 2015 - Product Thumbnail Image

Philippines Information Technology Report Q1 2015

BMI View: We have a bullish outlook for the development of the Philippines' IT market, as we identify it as a regional outperformer over the medium term. The low penetration of products and services...

November 2014
Czech Republic Information Technology Report Q1 2015 Czech Republic Information Technology Report Q1 2015 - Product Thumbnail Image

Czech Republic Information Technology Report Q1 2015

BMI View: Economic recovery is expected to result in a slight acceleration in IT spending growth in 2015 to 4.2%. However, we caution that enterprise confidence will remain susceptible to shifts in...

November 2014

Chile Information Technology Report Q1 2015

BMI View: Our bullish outlook for the continued development of Chile's IT market over the medium term remains in place, however we expect growth to be held back slightly in 2015 by the depreciation...

November 2014

Sri Lanka Information Technology Report Q1 2015

BMI View: Strong economic growth and a government that is supportive of digitalisation underpin our IT growth forecast as this is also likely to filter through in a shape of increased government spending....

November 2014
Slovenia Information Technology Report Q1 2015 Slovenia Information Technology Report Q1 2015 - Product Thumbnail Image

Slovenia Information Technology Report Q1 2015

BMI View: The development of the Slovenian IT market was stymied in 2012 and 2013 by the challenging economic environment - but BMI now forecasts a more robust economic recovery in Slovenia from 2014, which...

November 2014

Indonesia Information Technology Report Q1 2015

BMI View: After minor disruption to market growth in 2014 as a result of the depreciation of the rupiah against the US dollar, we expect the market to remain on a positive growth trajectory over the...

November 2014

United Kingdom Information Technology Report Q4 2014

BMI View: We have a positive medium term outlook against other developed markets, as the UK government has sought in recent years to strengthen the UK's position as a hub for innovation, which has begun...

October 2014

Russia Information Technology Report Q4 2014

BMI View: The outlook for Russian IT market spending growth weakened considerably in 2014 as a consequence of sanctions, which resulted in rouble depreciation and undermined domestic confidence levels....

October 2014

Global Technical Support Outsourcing Market 2014-2018

About Technical Support Outsourcing Technical support is a wide range of services through which enterprises provide assistance to users of technology products. The support is usually delivered over...

October 2014
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Global T&I Outsourcing Services Market 2014-2018

About Translation and Interpreting Outsourcing Services Translation and Interpreting (T&I) outsourcing service firms help global companies to bridge the communication gap between clients, businesses...

October 2014
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Global Procurement Outsourcing Market 2014-2018

About Global Procurement Outsourcing Market Procurement outsourcing is a part of outsourcing that involves subcontracting of key procurement requirements of an organization to a third-party vendor...

October 2014
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Singapore Information Technology Report Q4 2014

BMI View: We have a positive outlook for the growth of Singapore's IT market, which will underperform emerging market growth rates, but is expected to outperform against other developed markets. Strong...

October 2014

Saudi Arabia Information Technology Report Q4 2104

BMI View: Saudi Arabia offers compelling growth opportunities for IT solution providers across multiple industry verticals owing to the kingdom's strong macro fundamentals and the government's economic...

October 2014

Ghana, Kenya & Nigeria Information Technology Report Q4 2014

BMI View: The increase in economic activity and improvements in data connectivity will drive investments in new IT services and solutions by businesses in Africa. One of the key growth areas is financial...

October 2014

France Information Technology Report Q4 2014

BMI View: We downgraded the outlook for the French IT market in Q4 2014 due to a deterioration in the economic outlook. We were already forecasting slow medium term growth as a result of high penetration...

October 2014

Poland Information Technology Report Q4 2014

BMI View: We see Poland as one of the most attractive IT markets in the region over the medium term based on its untapped potential amid ongoing technology trends and are becoming increasingly bullish...

October 2014

Hong Kong Information Technology Report Q4 2014

BMI View: While a lucrative market, the maturity of Hong Kong's IT market means growth rates will underperform emerging markets in the Asia Pacific region. However, we believe its position as a regional...

October 2014

Global Contact Center Market 2014-2018

About Contact Center A contact center is the central point in an enterprise from which all customer contacts are managed. A contact center plays a prominent role within enterprise wide customer management...

October 2014
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Global ITSM Market 2014-2018

About IT Service Management IT Service Management (ITSM) is a process that intends to align the delivery of quality IT services according to the needs of the company by adopting and implementing tools...

October 2014
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Romania Information Technology Report Q4 2014

BMI View: the Romania IT market is forecast outperform the majority of its peers as a result of a strong economic recovery and its position as a regional centre for skilled IT professionals. We forecast...

October 2014
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