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Frequently Asked Questions

About Research and Markets/Contact Details

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  • Where is Research and Markets based?

  • What does Research and Markets do and what types of products are offered ?

  • How do I keep up to date with the latest research in my sector?

  • How can I contact Research and Markets?

Product Queries

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  • What do I do if I have a query on a specific product?

  • Are there samples available from products listed on the Research and Markets site?

  • How can I ensure I will receive Research and Markets’ response to my correspondence?

  • Where can I get a Proforma Invoice?

Registration & My Research

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  • Why register?

  • How do I register?

  • What is the "My Research" account?

  • How do I update/change registration details?

  • What do I do if I have forgotten my password?

Navigating Our Site

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  • How do I browse Research and Markets product offering?

  • How do I search for a product?

Ordering

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  • Which delivery format should I select?

  • What ordering methods are available?

  • Is the online ordering process secure?

  • What payment methods are available?

  • What is a CVV Number/Where can I locate it?

  • Can I be invoiced for my order?

  • When can I expect to receive my order?

  • How will my electronic product be delivered ?

  • I have not received my electronic product yet, what should I do?

General Queries

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  • Is it possible to obtain press/free copies of the products from Research and Markets?

  • Does Research and Markets offer Academic discounts?

  • Does Research and Markets offer discounts?

  • Is it possible to buy products by the section?

  • What price is the product in my currency?

  • Is tax added to the product price?

  • How do I suggest my basket to a friend ?

Research and Markets Policies

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  • Does Research and Markets require payment before order dispatch ?

  • What is Research and Markets’ refund/return policy ?

  • What is Research and Markets’ cancellation policy ?

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