Janitorial Services Global Market Report 2024

The janitorial services market size is expected to see strong growth in the next few years. It will grow to $476.13 billion in 2028 at a compound annual growth rate (CAGR) of 8.1%. The growth in the forecast period can be attributed to increased focus on green cleaning, rising demand for specialized cleaning, remote work and flexible workspaces, health and safety concerns, partnerships with facility management companies. Major trends in the forecast period include technological integration in cleaning, technological advancements in cleaning equipment, adoption of green cleaning practices, rise of smart cleaning technologies, enhanced training and certification programs.

The janitorial services market size has grown strongly in recent years. It will grow from $321.13 billion in 2023 to $348.16 billion in 2024 at a compound annual growth rate (CAGR) of 8.4%. The growth in the historic period can be attributed to several factors, including commercial real estate development, which has driven the need for various services and facilities. Outsourcing trends have also played a role, as businesses seek to optimize costs and access specialized expertise. Health and safety regulations have become increasingly important, influencing the way businesses operate and maintain their facilities. Corporate image and branding have driven investments in the appearance and functionality of commercial spaces. Additionally, public awareness of hygiene has led to an increased focus on cleanliness and sanitation in commercial environments.

The janitorial services market size is expected to see strong growth in the next few years. It will grow to $476.13 billion in 2028 at a compound annual growth rate (CAGR) of 8.1%. The anticipated growth in the forecast period can be attributed to an increased focus on green cleaning, a rising demand for specialized cleaning services, the shift towards remote work and flexible workspaces, heightened health and safety concerns, and partnerships with facility management companies. Major trends expected in this period include the integration of technology in cleaning processes, advancements in cleaning equipment technology, the adoption of green cleaning practices, the emergence of smart cleaning technologies, and the enhancement of training and certification programs.

The increasing demand in the real estate industry is anticipated to drive the expansion of the janitorial service market in the future. Real estate encompasses properties permanently affixed to or constructed on land, including both natural and artificial creations. Janitorial services play a crucial role in ensuring that these properties are presented in optimal condition by addressing issues such as grime, dust, odors, and maintenance of appliances, carpets, and surfaces. For example, in November 2022, the National Association of Realtors reported that 5.64 million pre-existing dwellings and 822,000 newly built homes were sold in 2020. Additionally, the median gross income of realtors increased from $43,330 in 2020 to $54,330 in 2021. These statistics indicate a growing demand for real estate services, which in turn drives the need for janitorial services to maintain these properties. Therefore, the increasing demand in the real estate industry is expected to fuel the growth of the janitorial service market.

The expected decrease in office vacancy rates is set to drive the growth of the janitorial services market in the foreseeable future. The office vacancy rate represents the proportion of unoccupied office space in a specific area or market, indicating the availability of space for potential tenants. A decline in the office vacancy rate signifies increased occupancy, resulting in heightened demand for janitorial services. Occupied office spaces require regular cleaning and maintenance to meet hygiene and cleanliness standards, leading to a surge in the need for janitorial services. For instance, as per The Property Council of Australia in July 2021, the office market report revealed a slight decrease in Brisbane's CBD vacancy rate, shifting from 13.6% in January 2021 to 13.5% in July 2021. Similarly, the vacancy rate in Brisbane's Fringe market decreased from 16.6% to 16.1% during the corresponding period. Consequently, the declining office vacancy rates stand as a key driver behind the growth of the janitorial services market, as increased occupancy necessitates a greater demand for cleaning and maintenance services within office spaces.

The janitorial service market is witnessing a significant influx of technological advancements, and a prime example of this is the introduction of Ecovacs Robotics' DEEBOT T10 robotic vacuum cleaner in June 2022. This cutting-edge cleaner boasts advanced features such as the AIVI 3.0 Upgraded AI-based object recognition and avoidance technology, marking a significant leap in its capabilities. The enhanced AI technology enables the DEEBOT T10 to elevate its accuracy in recognizing objects within a single frame by 20%, and it accelerates the recognition speed by 20 times, enabling the device to swiftly identify and circumvent obstacles on the floor. Moreover, its integration of a starlight camera allows it to detect and steer clear of obstacles autonomously, eliminating the need for pre-cleaning of these objects. With its fusion of artificial intelligence and visual interpretation, this innovation delivers a meticulous cleaning experience while ensuring careful handling of property.

Major companies in the janitorial service market are turning their attention to advanced solutions such as customer assistance service platforms to meet evolving customer needs and improve operational efficiency. Customer assistance service platforms are centralized systems designed to offer support and aid to customers, facilitating communication and issue resolution through various channels. For instance, in October 2023, Cleanster.com, a US-based provider of an app-based booking platform for cleaning services, introduced an innovative cleaning service platform in Florida. This platform is tailored to address the specific cleaning requirements of property owners, homeowners, and short-term rentals in the dynamic state. Cleanster.com focuses on supporting local professional cleaners, ensuring they have adequate insurance, bonding, and compensation, with a strong emphasis on maintaining high-quality standards and customer satisfaction.

In August 2022, Diversified Maintenance Systems, LLC, a US-based company specializing in janitorial and maintenance services, acquired Millers Cleaning Services for an undisclosed amount. This acquisition is expected to contribute to the strategic growth and expansion of Diversified Maintenance Systems by increasing its customer reach and market presence. Millers Cleaning Services, based in the UK, is known for providing commercial and house cleaning services.

Major companies operating in the janitorial services market report are APS Janitorial Services Inc., Sodexo Inc., Cox & Company Inc., Aramark Corporation, International Service System (ISS A/S), Cintas Corporation, ABM Industries Inc., American Building Maintenance Inc., Clean Harbors Inc., Mitie Group PLC, Aeon Delight Co. Ltd., ServiceMaster Global Holdings Inc., Covanta Holding Corporation, Red Coats Inc., Jan-Pro International, CNS Consorzio Nazionale Servizi Soc. Corp., Coverall North America Inc., Pritchard Industries Inc., Vanguard Cleaning Systems, Stanley Steemer International Inc., OpenWorks, CleanNet USA, Jani-King International Inc., BSC Group, Anago Cleaning Systems, WISAG Facility Service Holding GmbH, Bonus Building Care, Chem-Dry, UGL Unicco Services, Anaheim Janitorial Services Inc. North America was the largest region in the janitorial service market in 2023. The regions covered in the janitorial services market report are Asia-Pacific, Western Europe, Eastern Europe, North America, South America, Middle East, Africa.

Janitorial services can be categorized as indoor cleaning services and outdoor cleaning services. Outdoor cleaning involves maintaining the cleanliness of a building's exterior, which may include tasks such as removing trash, dirt, or debris from the building's facade. These services are utilized in residential and commercial settings.

The janitorial services market size has grown strongly in recent years. It will grow from $321.13 billion in 2023 to $348.16 billion in 2024 at a compound annual growth rate (CAGR) of 8.4%. The growth in the historic period can be attributed to commercial real estate development, outsourcing trends, health and safety regulations, corporate image and branding, public awareness of hygiene.

The countries covered in the janitorial services market report are Australia, Brazil, China, France, Germany, India, Indonesia, Japan, Russia, South Korea, UK, USA, Canada, Italy, Spain.

The janitorial services market includes revenues earned by entities by general cleaning, floor cleaning, and deep cleaning. The market value includes the value of related goods sold by the service provider or included within the service offering. Only goods and services traded between entities or sold to end consumers are included.

The market value is defined as the revenues that enterprises gain from the sale of goods and/or services within the specified market and geography through sales, grants, or donations in terms of the currency (in USD, unless otherwise specified).

The revenues for a specified geography are consumption values that are revenues generated by organizations in the specified geography within the market, irrespective of where they are produced. It does not include revenues from resales along the supply chain, either further along the supply chain or as part of other products.