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IT Services Company Profile: RR Donnelley BPO (Vendor Focus)
Datamonitor, July 2009, Pages: 16


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This brief analyses the strengths and weaknesses of RR Donnelleys BPO offering and takes an in-depth look at the companys structure, history and financial performance.

Scope

- This brief analyses the strengths and weaknesses of RR Donnelleys BPO offering.

- It takes an in-depth look at the companys structure, history and financial performance.

- Includes analyst opinion on the performance of the company.

Highlights of this title

RR Donnelley is best known as one of the worlds largest providers of printing and related services, but it has also been part of the BPO industry for around 10 years, since it established its Global Services operation in 1999.

Key reasons to purchase this title

- Understand the strengths and weaknesses of a key player in the BPO industry.

- Develop an in-depth understanding of the products, services and strategies of a key BPO provider



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