This report starts with a story of evolution of Shared Services Concept and discusses an in-depth role of shared services within an organizational model from an analytical point of view. It categorizes various types of shared services and related entities supported with 4 broad organizational models and IT strategies adopted by organizations for a smooth functioning of their shared services business divisions.
Second section of the report covers Shared Services & Outsourcing (SSO) Industry with special emphasis on two of the fastest emerging regions in the world i.e. Eastern & Central European Region and Asia-Pacific Region. It further discusses prospects of Shared Services in regions like India, Malaysia and some of the major locations in Eastern & Central Europe like Budapest.
Third and fourth section of the report discusses various factors influencing the Global Shared Services Market like Major Issues & Challenges and major Trends & Opportunities.
Fifth Section, one of the most important sections in this report covers case studies on some of the major (pioneer) companies all over the world, who have incorporated shared services concept within their organizational models. These case studies cover in-depth analysis on the problem faced by these companies, and how they introduced and implemented the concept of shared services within their organizational models.
