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Secure Electronic Document Delivery: New Ways for Financial Institutions and the Global 2000 to Reduce Risk of Business Disruption and Costs
Killen & Associates, Inc.
Financial service providers and Global 2000 firms now have a new reason to electronically deliver business documents to customers. These organizations need to minimize the risk of business disruption if and when terrorists shut down the mail delivery system.
Every organization that relies heavily on the Posts to deliver confirmations, notices, statements, and other business documents risks the loss of sales and customers.
All of these organizations need to move customers off of the mail system onto electronic delivery systems to assure business continuity.
In addition to mitigating the risk of terrorist attacks, all financial services and Global 2000 firms need to accelerate their ongoing efforts to replace paper-based document delivery with electronic delivery, to cut costs. Many leading firms such as First National Bank of Omaha, Municipal Credit Union in New York City, and Cable and Wireless have already made considerable progress in reducing costs as they replace paper.
However, to move quickly into the new era and reap the economic benefits, you need to sort out the issues, and have access to fact-based data on costs and savings. This will enable you to develop a winning plan.
This study provides the analysis of the issues, and fact-based estimates of costs and savings that every business manager needs to move forward. Issues include the new threat of business disruption, the magnitude of savings, customer adoption concerns, and in-house user resistance.
In terms of fact-based estimates, we provide the costs and savings for issuing three different types of statements using paper and using secure electronics. This data is key to making realistic ROI analyses. We also include an important section on security to help you think clearly about this topic.
For marketers, the study quantifies the electronic statements marketing opportunity. We provide this information by major regions of the world and also by types of potential customers. We enable you to identify the regions where you need to increase or decrease sales coverage or investments. We provide the information needed to prepare winning proposals, sales literature, presentations, and press releases.
Who Should Read This Study
· Financial services providers including brokerages, insurance, banks, and other organizations that need to
reduce the risk and the cost of sending statements to their customers.
· Secure electronic statement suppliers who want to deepen their knowledge of the needs of the customers
and the market.
· Consultants.
The Study Provides
· Analysis of the cost of the paper and secure electronic-based statement presentment process.
· Details on the reasons for rapid growth and the benefits of using secure electronic statements.
· Market forecasts of the adoption of ESP by regions of the world and industry sector including brokerages, financial services, government, and insurance.
· Forecast of the IT expenditures needed to implement secure electronic statement systems.
· Case studies and White Papers so that you can learn from other companies.
· Conclusions and recommendations to add to your own ideas.
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