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Fixed–Mobile Convergence in the Enterprise Voice Market
Analysys Mason Group, Feb 2007
'Fixed–mobile convergence doesn’t necessarily mean WiFi. Customers are looking for predictable bills and the ability to reach staff easily wherever they may be.'
Margaret Hopkins, Analysys Associate
With the rise of WiFi voice and the continuing substitution of fixed with mobile calling, it is looking increasingly likely that enterprises will start to adopt converged fixed and mobile voice solutions. Mobile call charges now form almost 80% of enterprise call bills and roaming charges are alarmingly unpredictable. WiFi phones are becoming much more usable, while femto cells are being promoted as an alternative technology for in-building mobility. This report looks at which players are best placed to launch FMC voice offerings and which technologies are likely to be used to deliver them.
The report provides forecasts for spend on TDM and VoIP enterprise voice services, converged voice solutions and dual-mode phones for France, Germany, Italy, Spain, Sweden, the UK and Western Europe from 2005 to 2012.
Fixed–Mobile Convergence in the Enterprise Voice Market answers your key questions:
What do enterprises want from converged voice systems?
What drives enterprises consider investing in FMC systems?
When will the technology deliver the performance that enterprises demand?
Is there a clear roadmap for voice system upgrades?
Who will enterprises turn to for FMC technology?
What drives operators to develop FMC offerings?
How does the picture differ for fixed and mobile operators?
Will WiFi dual-mode phones become the norm?
Who should read this report:
Mobile operators: who want to maximise their share of the enterprise voice market and be prepared to counter encroachment by fixed operators offering FMC voice solutions.
Fixed operators: who want to reverse the decline in their share of the enterprise voice market by offering mobile as well as fixed voice services as FMC solutions.
End users (corporate telecoms managers and CIOs): who want a concise overview of what FMC technologies can offer them and guidance on which are most future proof.
Systems integrators: who are considering offering FMC solutions as part of their corporate IT package.
Vendors: Who want to understand what will drive take-up of their VoIP and FMC products and which technologies are most likely to be deployed.
Non-facilities based service providers: Who want to develop network neutral FMC offerings that use new approaches to wireless voice to the best advantage
Bankers: Who want to understand the potential market for new FMC technologies and which are the most promising areas
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