Improvements to both speech-based transcription and embedded speech technology have led enterprises to embrace speech recognition. The use of speech with video is also gaining interest although adoption will be gradual. In this brief, Datamonitor outlines the changes in the voice and video devices markets and explains which trends will have the biggest impact in 2008.
Scope
- Provides an overview of the trends which will impact the voice and video devices markets in 2008.
- Explains the opportunities for embedded speech recognition.
- Discusses how speech recognition is being used in the healthcare industry.
- Analyses developments in the IVVR and video conferencing markets.
Highlights of this title
Issues surrounding accuracy which are tied to limitations in mobile device memory and processing power have in the past restricted the use of embedded speech. However this is beginning to change with increased mobile computing power and greater sharing of information between the device and networks.
Improvements in the accuracy of speech recognition for transcription/dictation mean it is now mature. It is becoming more widely used in the healthcare industry, chiefly for transcribing patient or review notes. Tighter budgets within the industry are also driving this adoption as software licenses for transcription are cheaper than staff costs.
Interactive voice and video response (IVVR) is a technology that will become more prevalent, albeit in a few years time. It allows users to have a visual customer service experience led by voice commands: this will add value and interest. Retail, travel and hospitality are industries where this technology can be utilized.
Key reasons to purchase this title
- Identify the broad trends in embedded and PC-based speech.
- Understand how the IVVR and video conferencing markets will develop.
