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Case Studies in Best Practices in Healthcare Consumer Empowerment, a 60-minute webinar on March 13, 2008 on CD-ROM
Healthcare Intelligence Network, March 2008, Minutes: 60


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Providing healthcare consumers with the right information at the right time helps to ensure that these consumers get the care that they need when they need it.

During Case Studies in Best Practices in Healthcare Consumer Empowerment, a 60-minute webinar on March 13, 2008 now available on CD-ROM, an expert panel of speakers provided the inside details on how their respective organizations are empowering consumers, ranging from treatment decision support to increasing the use of evidence-based services.
Dr. Harlan Levine, chief medical officer, OptumHealth Care Solutions and Dr. Stephen Rosenberg, senior vice president of outcomes research with ActiveHealth Management, provided case studies on how their respective organizations are helping consumers make informed decisions about their healthcare. You'll learn how to:

- Make the business case for consumer empowerment;
- Engage, empower and activate consumers in the process;
- Help consumers close the gaps in their care;
- Identify consumers who are facing critical decision points in their healthcare and help them identify appropriate treatment needs and options; and
- Analyze the results from consumer empowerment programs.

ActiveHealth and OptumHealth are finalists in the URAC Best Practices in Consumer Empowerment and Protection Awards competition, a nationwide competition that attracted entries detailing innovative and proven programs that are enhancing patient safety and giving consumers more control over their healthcare.

WHO WILL BENEFIT FROM THIS WEBINAR?

CEOs, medical directors, disease management directors, managers and coordinators, health plan executives, care management nurses, business development and strategic planning directors, human resources executives and physician practice leaders.


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