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European Acute Care Information Systems Markets
Frost & Sullivan, July 2008, Pages: 82


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This research examines the European Acute Care information systems market in terms of the challenges faced by market participants, drivers and restraints in the industry, the competitive structure in the major markets, the revenue forecasts and growth rates and strategic recommendations.

This Frost & Sullivan research service titled European Acute Care Information Systems Markets provides an overview of market dynamics, along with a complete analysis of key market drivers, restraints and trends that are impacting healthcare providers' adoption of acute care information systems. The research offers an in-depth examination of the competitive structure in the major markets, revenue forecasts, growth rates and strategic recommendations.

Market Overview

Promise of Clinical and Cost Benefits to Encourage Uptake of Acute Care Information Systems

Over the past few years, acute care departments have come under increased scrutiny as reports of medical errors that could have been avoided have surfaced, calling into question the standard practices and procedures of hospitals. This has led to holistic evaluations of the paper-based processes many acute care departments use at present. These evaluations are pointing to the need of these departments to leverage information systems to automate paper-based processes, reduce the risk of medical errors and improve patient care and safety while simultaneously improving the department workflows to reduce costs.

Acute care departments share six main goals with regard to patient care: treat high-acuity patients, monitor patient’s vital signs, capture patient history, track patients throughout the care system, manage supplies and bill accurately. It is clear that better patient care and improved patient safety are central to acute care solution purchases. 'Improving operational efficiencies, primarily through better workflows, is a major driving force behind investments in acute care information systems (ACIS),' notes the analyst of this research. 'Integrating acute care department systems to have single patient record – capturing information from the patient’s entry in the hospital to his discharge – has become a common goal, especially when a high per cent of hospital admissions come from the acute care arena.' Benefits derived from operational efficiencies gained through an acute care software solution include reduced costs, enhanced revenue, better patient care and improved patient safety. Better patient care and safety, in turn, lead to superior patient outcomes, as well as increased revenues from repeat visits and improved hospital reputation.

Ability to Deliver High-quality, Cost-effective Offerings Key to Competitive Success

Low budgets and spending priorities will pose a major restraint to market expansion. 'The ROI for acute care systems may not be as clear as other systems such as picture archiving and communication systems (PACS) and electronic medical records (EMR) because improvements in care achieved from implementing such systems may be difficult to measure,' explains the analyst. 'Vendors of ACIS solutions attempt to accommodate some form of ROI calculation in their marketing and sales efforts, but are not always successful in responding to the needs of multiple parties – from the executive to the doctor, to the nurse and IT personnel.'

The ability of vendors to compete on price without sacrificing quality and services is one of the most important factors in the highly competitive European ACIS market. Vendors that can leverage their past experience and demonstrate real value for money and high ROI will most certainly be in a competitive position. If a healthcare organisation cannot identify clear, achievable ROI for implementing a new ACIS system, investment in the technology probably will be delayed. Vendors should actively demonstrate this to potential clients.

Market Sectors

Expert Frost & Sullivan analysts thoroughly examine the following geographic areas in this research:
- United Kingdom
- Germany
- France
- Italy
- Spain
- Scandinavia
- Benelux

Technologies

The following technologies are covered in this research:
- Web-based technology/services
- RFID technology
- Wireless networks and mobile technologies


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