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Courier & Express Services Market Report 2008
Key Note Publications Ltd, Sep 2008, Pages: 100
In 2007, the total value of the UK postal and courier/express services market increased by 4.9% to £14.9bn. National post is the largest sector, but its value remained virtually static between 2006 and 2007. Other courier and express services is the growth sector and, in 2007, its value increased by 13.4%.
The market for courier and express services is defined as the business sector that supplies the need for rapid collection and delivery of documents and packages, including the services provided by the national post. Items covered by this definition include mail, parcels and other items with a high value-to-weight ratio and a time-sensitive delivery requirement.
The UK addressed-mail market has been fully liberalised since January 2006, although Royal Mail remains the dominant operator of the national post and continues to provide the UK's `universal postal service'. The volume addressed-mail sector has been contracting for a number of years, as customers switch to non-postal products such as the Internet and e-mail, and as a range of organisations, including banks, utilities and local government, encourage their customers to change to `paperless' communication.
The other courier and express services sector is concerned with the collection and delivery of time-specific items. The leading international courier groups — DHL, FedEx, TNT and UPS — all offer express delivery services in the UK, and two of these companies — FedEx and UPS — have expanded their operations in the UK in recent years by acquiring UK companies. UPS acquired Lynx Express in 2005 and FedEx acquired ANC Ltd in 2006. Next-day delivery represents a significant proportion of total revenues in this sector and home shopping (via the Internet) is a significant factor driving market growth.
The UK is currently facing slowing economic growth, falling house prices, rising inflation and increasing unemployment and the impact of this combination of factors is affecting all sectors of the UK economy. Retail volume sales are also coming under pressure and this is likely to have an impact on demand for the services of courier and express companies. The value of the national post market is expected to decline gradually between 2008 and 2012, as increased use of alternative methods of communication and growing environmental awareness lead to a gradual reduction in the amount of paper communications.
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