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The Offshoring of Professional Services: Tip of the KSO Pyramid
Ovum, Nov 2008, Pages: 27


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In this second report of a three-part series, Ovum SVP Tom Kucharvy continues his examination of the transformation of knowledge services offshoring (KSO) from its roots in IT offshoring, through a new level of business process offshoring, to professional services offshoring.


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