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Ebpp/ESP for European Service Enterprises: Adoption, Market Forecasts, and Industry Demographics
Killen & Associates, Inc.


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Some European financial institutions and utilities are leading the Ebpp / ESP ramp-up in Europe others are lagging. This study provides adoption rates of Ebpp / ESP in the largest European countries: Belgium, France, Germany, Netherlands, Spain, and the United Kingdom and for Scandinavia as a group. Use this study to identify market potential and get the timing right.

According to our demographic research, globally 150,000 billers and 142,000 statement issuers are
seeking new solutions for their statement delivery, invoicing, and payment operations. Ebpp/ESP will make a major contribution toward reducing costs beginning now.

Ebpp/ESP for Europe: Adoption, Market Forecasts, and Industry Demographics breaks out Ebpp / ESP
activity, with a special focus on Europe, which represents one-third of all global billing and statement delivery activity.

This study provides detailed global and European demographic information about firms that distribute periodic bills or issue regular statements to their customers for purchases of goods/services or activity reports of their various accounts.

In addition, we present detailed market forecasts and adoption rates for billers that are concentrated in five industry categories (utilities, telcos, financial services, retail, and other, which includes government) and for statement issuers in the brokerage, financial services, government, retail, and manufacturing market sectors.

Demographic analysis is classified by size of biller/issuer, number of billers/issuers by industry (including the Business Week Global 1000), and applications within industry sectors.

Who Should Read This Study:

- Billers and Statement Issuers, including brokerage, financial services, telco, manufacturing, retail, and utility industry executives, who need to plan, budget, and implement Ebpp/ESP systems.
- Ebpp/ESP Solution Suppliers who want to see the future of this marketplace. Suppliers include
providers of billing, e-commerce, and statement delivery, and data warehousing systems and
services
- Financial Services Providers including providers of cash management, payment, and home-banking
services.




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