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Business Process Management (BPM) in European Financial Services
Datamonitor, July 2004, Pages: 16
Faced with a growing compliance burden and a challenging market outlook, European financial services firms are seeking to develop flawless processes to improve efficiency, transparency and customer service.
With most institutions still reluctant to undertake large-scale business transformation projects, this brief analyzes the potential benefits of BPM solutions.
Scope of Report:
Our latest opinion of future trends in the fast-moving BPM space
Coverage of the main Western European markets
Report Highlights:
Efficiency and revenue growth will drive BPM investments, but compliance is the key catalyst. Banks and insurers are facing regulatory pressures from all corners of the industry, but there is strong underlying commonality between these mandates - all center on the need for more transparent business processes.
As most compliance-related process requirements are strongly linked to the human element of the business process, the near-term investment priority will be given to human and content-driven BPM applications.
Reasons to Purchase:
- Use our expert analysis to understand the future of the BPM market in financial services
- Use our research to gain insight into the key short-term drivers for BPM uptake
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