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Developing a Public Sector Scorecard
Business Intelligence [part of Optima Media Group]
All those who work in the public sector know that performance measurement has become an increasingly dominant part of their life.
One of the recent additions to the performance management portfolio is the balanced scorecard.
Now widely used in the private sector, it has proven to be one of the most popular and adaptable to the needs of the public sector.
As many organizations have discovered, it can help them to achieve the kinds of improvement that seemed elusive in the past.
Whether you are planning a scorecard initiative or have already launched your programme, Developing a Public Sector Scorecard, a new management report from Business Intelligence, gives you exclusive insights into planning, implementing and sustaining a scorecard programme.
Focusing primarily on ten organizations that have successfully applied the scorecard this report looks in detail at the problems they encountered on the way, the changes that they had to make, the resources they had to put in place and finally the impact on their performance.
For the first time, this report synthesizes the experience of a number of pioneers to show you how they achieved significant improvements in service delivery and performance management.
Developing a Public Sector Scorecard shows you how to apply the balanced scorecard to meet your organization’s unique strategic performance requirements.
The report is illustrated throughout with:
- Examples of strategy maps and scorecards
- Comparative analysis of the main case study scorecard practices, lessons and challenges
- Case reports and examples from public sector scorecard implementations.
Developing a Public Sector Scorecard gives you the practitioner’s view of how to meet the scorecard challenge.
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