IP Centrex is an emerging telecommunications segment, with most of the services now available having been launched in the last twelve months.
IP Centrex services are designed top give customers a smooth migration path towards IP-based telecommunications from legacy PABX or key telephone systems. In the IP Centrex model, the carrier or service provider hosts the hardware and software necessary to implement call features, provides a high-capacity IP service supporting the customer connection, and if necessary implements PSTN gateway functionality.
In this report, we have extensively profiled Australia's leading providers of IP Centrex services including:
-AAPT; -Commander; -Macquarie Corporate Telecommunications; -NEC; -Optus; -TechOnTap; and -Telstra.
Additional interviews were also conducted with NSC (who offers a facility managed voice service) and People Telecom (currently offering a VoIP Telephony service to the residential market). The topics of Facility Managed Voice Services and Consumer VoIP Services are the subject of forthcoming Telsyte research reports.
The November 2004 Industry Profile: Australian IP Centrex Services provides extensive interview-based information on:
-Service providers; -Service platforms and technical parameters; -Delivery networks; -Tariff structures; -SLAs; -Regulatory Issues; -Product Development; and -TDM migration and compatibility
