|
|
 |
|
Viewing report
|
|
|
|
The CRM Outlook: Maturing To The Next Level
Business Insights, May 2003, Pages: 206
CRM has reached a new stage of development making it more strategic and less of a buzzword in the corporate market.’ The CRM Outlook: Maturing to the next level considers the current hot issues surrounding contact center infrastructure, web communications, sales force automation, service and marketing applications, partner relationship management and analytics. The report reveals the main features of CRM software and identifies the traditional and new players in CRM providing comprehensive analysis into why so many CRM initiatives fail. Benefit from expert guidance into what you need to do before embarking or expanding to a full CRM initiative with implementation and best practice guidelines. Furthermore, fully understand why CRM is not just a technology project - as many organizations are finding to their cost.
Customers who bought this item also bought
The increasing importance of CRM in the pharma industry (Technology Focus)
Emerging U.S. Mobile CRM Market Trends and Directions
Bringing Drugs to Market The role of CRM in improving sales & marketing (Review Report)
Education Technology - CRM in the Higher Education Market (Review Report)
APAC Telecom CRM Market 2008-2011
The Oracle CRM Radars: Oracle E-Business Suite CRM, Oracle Siebel CRM and Oracle PeopleSoft Enterprise CRM (Vendor Focus)
CRM Software & Application Management Services Market 2007-2010 - Bundled Report
EMEA Telecom CRM Market 2008-2011
Global CRM, Interactive CRM, and Mobile CRM Initiatives and Forecasts
CRM and the Move to Constituent-Centric Government (Strategic Focus)
CRM in the Pharmaceutical Industry
Falling Margins in Pharma - Increasing ROI through CRM (Market Focus)
|
|
|
|
