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Transforming Clinical Development Performance through Benchmarking and Metrics
Business Intelligence [part of Optima Media Group], Pages: 196
How to improve quality, reduce time to market and cut costs…- Case studies of benchmarking and metrics success at leading pharmaceutical companies - Exclusive research findings of measurement practices at over 80 leading pharmaceutical companies - How to select the right measures for clinical performance improvement - A step-by-step guide to benchmarking the clinical process - The critical elements of change management success - How to use benchmarking data to identify gaps within clinical development and evaluate performance relative to the industry - Tools and techniques for analysing and interpreting measurement data - The enabling role of IT in performance management, benchmarking and metrics Clinical development departments must review their capacity to deliver timely, effective trials and change the way they work if they wish to survive in the years to come. The entire clinical development process must be put under a microscope to determine where improvements can be made. Performance improvement initiatives - incorporating benchmarking, goals, metrics and organizational change - must be put at the top of the agenda for clinical development. Based on the experiences of over 80 leading pharmaceutical companies, Transforming Clinical Development Performance through Benchmarking and Metrics reveals how developing and implementing an effective benchmarking and metrics programme can lead to improved quality, reduced time to market and lower costs. This report is the definitive guide to turning around clinical performance improvement. It offers solutions to problems you're bound to meet on the measurement road and provides cutting-edge tools, techniques and approaches for every stage of the journey. It reveals: Essential skills and approaches for leading and managing changeInadequate sponsorship, poor communication and resistance to change can be huge hurdles on your performance improvement journey.Transforming Clinical Development Performance through Benchmarking and Metrics explains how to achieve corporate buy-in, how to involve the whole of the workforce in planning your programme, how to set goals, how to identify gaps in processes and capability and more. Step-by-step guide to benchmarking the clinical processA detailed 12-step benchmarking frameworkshows you how to evaluate your performance and implement procedures to increase the quality of your projects. It also includes data from pharmaceutical companies that have been benchmarking their clinical processes for the last 5 years so you can see how your company rates against the competition. Key lessons in process mappingProcess mapping helps you to identify the value-adding work and eliminate the non-value adding work in your organization. This report includes in-depth coverage of how to draw and use an 'Is and Should' map to identify strengths, weaknesses and gaps in the clinical development process. How to select and test the right metrics for process improvementLearn how to select and focus on the 5 or 6 critical measures that will change behaviours and drive performance. The report identifies effective metrics for clinical performance improvement, discusses how to use metrics to motivate and examines the implications of measurement for management and leadership styles. How to use technology to enable and drive performance improvementGet to grips with the opportunities, approaches and systems for applying IT to performance management, benchmarking and metrics. Discover how to generate performance oriented data from existing sources, how to integrate metrics applications for maximum performance benefit, which IT tools to use, how to research, design, implement and gain user value from IT applications and more. Tools and techniques for analysing and interpreting measurement dataCheck out the strengths and weaknesses of process value analysis, balanced scorecards, dashboards, control charts, spider diagrams and other approaches. You'll find easy to follow guidelines for interpreting clinical performance measures, plus case reports from Kendle, Schering Plough, Glaxo Wellcome, Proctor and Gamble, and Abott Laboratories demonstrating some of these techniques in action.Also available as single or multi-user Cd-romChoose PDF for delivery on Cd-rom and you can print, copy and paste sections into your own management reports, search by topic or organization and more. Order the multi-user version and you can load onto your corporate intranet and share with the whole management team. About the authors: Robert W Boggs, PhD is an experienced manager of pharmaceutical clinical development with more than 20 years of practical, international experience in managing clinical operations. He is currently Principal Associate with Waife and Associates, Inc., specializing in organizational effectiveness and metrics for clinical research organizations. Ronald S Waife, MPH has over 25 years experience in international health, high-tech executive management, TQM and process improvement, and change management consulting to the pharmaceutical industry. His consulting firm, Waife and Associates, Inc., has served over ninety clients since 1993, including biopharmaceutical companies, CROs, technology vendors, and investment bankers.
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