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The Financial Services Outsourcing Outlook: Fast Growth Markets, Opportunities And Competitive Strategies
Business Insights, Oct 2004


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Increasingly financial services institutions are overcoming their traditional reluctance to yield control and are now outsourcing a wide range of ICT infra-structure, application and business process services in pursuit of operational efficiency and reduced costs. The Financial Services Outsourcing Outlook: Fast growth markets, opportunities and competitive strategies is a management report that highlights the outsourcing opportunities for technology vendors within financial services institutions throughout the Europe and North America, from business process outsourcing to offshore outsourcing. This report provides critical insight into the drivers of present and future IT spending from in-depth interviews with CEOs at leading European financial services institutions. In addition this report analyzes the trends that are shaping the financial services outsourcing market to help vendors take advantage of the resulting profit opportunities. Drive new revenues by anticipating the effects of market trends and the changing needs of CEOs in FSIs with this new report.

Key questions this reports will answer...
- What are the barriers to outsourcing in financial services?
- Which are the fastest growing sectors of the financial services outsourcing market?
- Which regions offer the best outsourcing opportunities in financial services?
- What are the outsourcing spending plans of FSIs over the next few years?
- Why are risk/reward strategies growing in popularity?

This report provides you with:

- A breakdown of the financial services outsourcing landscape by line of business, region and outsourcing segment.
- Insight into the sources of future outsourcing opportunities, both IT driven and those arising from changing attitudes in FSIs.
- A comparison of the pressures facing retail banks and insurer and how these impact on the outsourcing decisions of each.
- An analysis of the main barriers to IT outsourcing in the financial services industry detailed by individual outsourcing segment.
- An in-depth examination of the fastest and slowest growing outsourcing markets for FSIs, including BPO, BTO, offshore outsourcing, customer relationship outsourcing, infrastructure
outsourcing and application outsourcing.

Benefit from 165 pages of expert insight and proprietary data, enabling you to:

- Predict the future outsourcing spending of FSIs based on interviews with leading financial services CEOs throughout Europe and North America and this reports analysis of key market trends.

- Create more effective competitive strategies using this report’s analysis of the micro and macro-trends driving the financial services
outsourcing market.

- Exploit the growing BPO market opportunities, strategic drivers, potential delivery models and the challenges that must be overcome.

- Develop new customer relationship outsourcing propositions using this report’s explanation of how to add value to your solutions with additional services and risk/reward pricing models.

- Increase offshore outsourcing revenues by targeting receptive markets and overcoming barriers using this reports detailed action
points.




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