|
|
 |
|
Viewing report
|
|
|
|
Australian Voice Facility Management Services
Telsyte, Feb 2005, Pages: 90
This report profiles Australia's Voice Facility Managed Services industry, examining current service, services trends, SLAs, tariff structures, and the impact of IP Telephony on the Voice FM Services market.
It includes a comparison of 14 carriers and systems integrators currently offering facilities management for customers’ TDM, Hybrid, Pure-IP PABX and softswitch systems in the following areas:
-Voice Facility Management Service Providers
-Market Drivers
-The Impact of IP Telephony on the Voice FM Market
-Australian Voice FM Market Demographics by TDM, Pure IP and Hybrid Implementations
-Carriage Technologies Utilized for Service Delivery
-TDM System’s Life Expectancy
-Factors Impacting the Take-up of IP Telephony
-Understanding the Positioning of Facilities Managed Voice Services and IP Centrex Services (“Hosted Voice”)
-Voice FM Service Development Plans
-Partnerships Used for Voice FM Service Delivery
-Service Level Agreements
-Tariff Parameters in Voice FM Services
-LAN Environment Support
Respondents to this industry profile are responsible for managing nearly two million handsets for nearly 7,000 customers.
There's a high level of business confidence in the Voice FM Services market, driven by the growth of IP telephony.
As enterprises begin migrating their voice systems to IP environments, Voice FM providers believe they will encounter a challenging combination of a complex technical environment and a skills shortage. Respondents to this study clearly believe this will give them the opportunity to offer new services to attract customers that currently manage their own voice environments.
This new Industry Profile, Australian Voice Facility Management Services provides a snapshot of the penetration of IP telephony in today’s market, and a detailed overview of different service provider offerings.
Customers who bought this item also bought
Australian Voice FM and IP Centrex Services: A Comparison of SLA and Tariff Structures
Research Note: Australian Voice Facility Managed Services and IP Centrex Services: A Comparison of SLA and Tariff Structures
Market Demographics for Australian Voice Facility Managed Services
Market Demographics For Voice Facility Managed Services
Research Note: Market Demographics for Australian Voice Facility Managed Service
Industry Profile: Australian IP Centrex Services
Push to Talk, Push to Cellular, Presence Voice over IP, and Data IP Push Strategies, Market Shares, and Market Forecasts, 2008 to 2014
Australia - Premium Rate Voice Services
Interactive Voice Response (IVR) Systems - An International Market Report
Voice of the Internet: Opportunities for Voice Portals and Voice ASPs
Push to Talk, Push to Cellular, Voice and Data IP Push Strategies, Market Shares, and Market Forecasts, 2007 to 2013
The November 2004 Industry Profile: Australian IP Centrex Services
|
|
|
|
