Credit Monitoring and Identity Fraud Insurance: What Do Consumers Need, and How Should It Be Offered? - Market Research Reports

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Credit Monitoring and Identity Fraud Insurance: What Do Consumers Need, and How Should It Be Offered?
Javelin Strategy & Research, March 2005, Pages: 17



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I. Overview

II. Major Findings

III. Recommendations

IV. General Findings

V. Who Needs Credit Monitoring The Most

VI. Why Fee Based Credit Monitoring Is More Powerful Than Free Credit Report?

VII. The Benefits Of Credit Monitoring
A. Bureaus’ Credit Monitoring Services
B. Insurers’ Service Offerings

VIII. Services Offered By Banks

IX. Appendix

X. Related Research

Table of Charts

1. Identity Fraud Services Primarily Help Prevent New-Account Fraud

2. New Accounts Fraud Most Likely To Go Undetected

3. Fraud Detection Patterns Show Need For Consumer Credit Monitoring

4. Self-Detection Works: Victims Who Monitor Accounts Electronically Encounter Lower Fraud Amounts

5. Why Fee-Based Monitoring is More Powerful than Free Credit Reports - New Account Identity Fraud Timeline

6. The Benefits of Credit Monitoring - Consumer Credit Monitoring Benefits Are Predominantly Intangible

7. Identity Fraud Service Offerings: Credit Monitoring

8. Identity Fraud Service Offerings: Insurance

9. Services Offered by Banks - A Wide-Open Market: Mystery Shop Finds No Credit Monitoring At Large FI’s

10. Most ID Fraud Services Are 1-2 Clicks From Home Page

11. Alerts Most Desired by Consumers

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