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Luxury Report 2005 - Personal Luxuries and Automobile Edition - Who Buys Personal Luxuries and Luxury Automobiles, What They Buy, Why They Buy
Unity Marketing, May 2005, Pages: 1,900
Chapter 1: Overview Luxury Market Study Overview Figure: Leading luxury marketers' revenues, 2000-2004 New Luxury Market Paradigm — From Things to Experiences Baby boomers are the new luxury generations Research Objectives Research Methodology Phase 1: Qualitative Focus Groups Phase 2: Quantitative Online Survey Research Income Distribution Figure: Income demographics, 2004 & 2003 sample Gender Distribution Figure: Gender distribution, 2004-2002 survey sample Age Distribution Figure: Age distribution and generations, 2004-2003 survey sample
Chapter 2: About the Luxury Market Overview of Luxury Market Figure: Total number of households by income Figure: Total number of affluent households Demographics of the Top 25 Percent of Americans Affluent Make More, Spend More and Save More Figure: Annual expenditures, 2003: Average U.S. household compared with affluent Trends in Affluence Figure: Households by age and income, 2003 Lifestage Changes Impacting the Luxury Market Figure: Triggers for luxury purchases, 2004 and projected 2005 Luxury Consumers Rose from Middle-Class Backgrounds Figure: Financial status of family of origin Luxury Consumers' Personal Confidence Rose at End of 2004 Figure: Luxury consumption index, 2004 Luxury Consumers Feel Far Better Off Financially Now Than Last Year Figure: Financial feelings this year compared with 12 months age Luxury Consumers Expressed Some Negativity in Economy as a Whole Figure: Financial feelings about the country overall, 2004 year end Luxury Consumers Very Confident of Their Personal Ability to Handle Economic Turmoil Figure: Financial status next 12 months, 2004 year end Luxury Spending Remains Positive at end of 2004 Figure: Spending trends on luxury, 2004-2003 Over 70 Percent Will Spend More or the Same on Luxuries in Coming Twelve Months Figure: Expected spending on luxury next 12 months 2004
Chapter 3: About Luxury and Why People Buy Luxury Luxury Consumers Yearn for Experiences Figure: Greatest source of luxury satisfaction and happiness, 2004-2003 Luxury Is Not About Having and Owning, But About the Experience Inner Life of Luxury Consumer Points to Self-Actualization as Primary Motivator for Luxury Maslow's Hierarchy of Needs When Things Are Not Enough; Luxury Consumers Express Desire for Experiences Pleasure and Enjoyment in Luxury Living Enhances Consumers' Quality of Life Figure: Motivators for luxury purchases
Chapter 4: About Luxury Purchases and Spending Overview of Luxury Purchasing Behavior Figure: Luxury purchase incidence: home luxuries, personal luxuries, experiential luxuries 2004-2002 Figure: Total spending on luxuries, 2004 & 2003 What Luxuries People Buy Figure: Luxury purchase incidence: details of home luxuries, personal luxuries, experiential luxuries 2004-2002 How Much They Spent on Luxuries in 2004 Figure: Total spending on luxuries, details 2004 & 2003 Luxury Consumers Spent More on Many Luxuries in 2004 Super-Affluents Spent Four Times More than Near-Affluents and Twice as Much as Affluents Figure: Total spending on luxuries, by income segment 2004 GenXers Spent more than Boomers on Luxury Figure: Total spending on luxuries, by generation (boomers and genXers) 2004 Men Spent More than Women on Luxury, but if Automobiles Are Taken Out of the Equation, Women Outspent Men Figure: Total spending on luxuries, by gender 2004 Where Luxury Shoppers Shop for Luxury Department Stores Are First Choice for Luxury Home Shoppers, but Specialty Home Furnishing Stores and Internet/Mail Order/TV Are Increasingly Important Figure: Where luxury consumers shop for home luxury, 2004 In Personal Luxuries Department Stores Are Number One Figure: Where luxury consumers shop for personal luxury, 2004 Luxury Shoppers Are Bargain Shoppers Figure: Last purchase bought on sale or at discount, 2004 & 2003 Getting a Deal Is Strong Influence to Purchase Figure: Price's influence on last luxury purchase Luxury Shoppers Seek Bargains in order to Feel like a Smart Shopper Figure: Attitudes about shopping Role of Luxury Brand In Last Purchase Figure: Importance of brand to purchase decision About Luxury Consumers' Attitude toward Luxury Figure: Attitudes about luxury Luxury Consumers Are Not Spendthrifts, Rather They Are Careful About Their Money
Chapter 5: About Butterflies and Other Segments in Luxury Market Four Segments Identified in Luxury Market Figure: Luxury segmentation analysis Butterflies Emerge as Largest Luxury Consumer Segment Figure: Field guide to the luxury market segments Butterflies Have Emerged from Their Luxurious Cocoons Butterflies Spend Freely on Luxury Luxury Cocooners Are Still Enveloped in Their Luxury Cocoons Cocooners Spend More on Home and Home-Focused Experiential Luxuries Luxury Aspirers Have Not Yet Reached the Level of Luxury To Which They Aspire X-Fluents Live the Lifestyle of the 'Rich and Famous' X-Fluents Spend More on Luxury
Chapter 6: About Home Luxuries Luxury Electronics Take the Lead in Home Luxury Purchases Figure: Home luxury purchase incidence, 2004-2002 Total Luxury Home Spending Rises in 2004 Figure: Home luxury spending, 2004-2003 Super-Affluents Spent Nearly Five Times More than Near-Affluents on Home Luxuries Figure: Home luxury spending by income segment, 2004 GenXers Spent More than Boomers on Home Figure: Home luxury spending by generation, 2004 Men and Women Spent About the Same Amount on Home Luxuries Figure: Home luxury spending by gender, 2004 Influences on Home Luxury Purchases Home Luxury Brand Index Identifies Product Categories Where Branding Is Key Figure: Home luxury brand loyalty index Price/Value Trumps Brand in Home Luxury Purchases Figure: Influencers of luxury home purchase Home Luxuries Are Bought On Sale. Figure: Home luxuries bought on sale, 2004 Department Stores Are First Choice for Luxury Home Shoppers Figure: Where luxury consumers shop for home luxury, 2004 Art and Antiques Luxury Purchase Behavior Overview Purchase Incidence Spending by demographic segment Where People Buy Luxury Art & Antiques Favored Brands Purchase Motivation. Electronics & Photography Luxury Purchase Behavior Overview Purchase Incidence Spending by demographic segment Where People Buy Luxury Electronics & Photography Equipment Favored Brands Purchase Motivation. Home Decorating Fabrics, Window & Wall Coverings Luxury Purchase Behavior Overview Purchase Incidence Spending by demographic segment Where People Buy Home Decorating Fabrics, Window & Wall Coverings Purchase Motivation. Furniture & Floor Coverings Luxury Purchase Behavior Overview Purchase Incidence Spending by demographic segment Where People Buy Luxury Furniture & Floor Coverings Purchase Motivation Garden and Garden Products Luxury Purchase Behavior Overview Purchase Incidence Spending by demographic segment Where People Buy Luxury Garden & Garden Products Purchase Motivation. Kitchen Appliances, Bath & Building Products Luxury Purchase Behavior Overview Purchase Incidence Spending by demographic segment Where People Buy Luxury Kitchen Appliances, Bath & Building Products Purchase Motivation Kitchenware, Cookware, Housewares Luxury Purchase Behavior Overview Purchase Incidence Spending by demographic segment Where People Buy Luxury Kitchenware, Cookware, Housewares Purchase Motivation. Linens & Bedding Luxury Purchase Behavior Overview Purchase Incidence Spending by demographic segment Where People Buy Luxury Linens & Bedding Purchase Motivation. Tabletop, Dinnerware, Flatware, Servingware Luxury Purchase Behavior Overview Purchase Incidence Type of Tabletop Bought Spending by demographic segment Where People Buy Luxury Tabletop, Dinnerware, Flatware, Servingware Favored Brands Purchase Motivation.
Chapter 7: About Automobilers and Personal Luxuries Indulgence in Personal Luxuries Remained Even in 2004 Figure: Personal luxuries purchase incidence, 2004-2002 Total Personal Luxury Spending Nearly Doubled in 2004, while Spending on Automobiles Rose 31 percent 1 Figure: Personal luxury and automobile spending, 2004-2003 Super-Affluents Are Most Extravagant Spenders on Personal Luxuries Figure: Personal luxury spending by income segment, 2004 GenXers Spent just a Bit more than Boomers on Personal Luxuries Figure: Personal luxury spending by generation, 2004 Women Spent More than Men on Personal Luxuries, but Men Spent More on Cars Figure: Personal luxury spending by gender, 2004 Influences on Personal Luxury and Automobile Purchases Personal Luxury Brand Loyalty Index Finds Automobiles, followed by Cosmetics and Watches Are Most Branded Categories Figure: Personal luxury brand loyalty index In Personal Luxuries, Brand Is More Important than Price/Value Figure: Influencers of personal luxury purchases Personal Luxuries Are Bought On Sale, Except for Cosmetics Figure: Personal luxuries bought on sale, 2004 Department Stores, Specialty Luxury Retailers and Internet/Mail Order/TV Shopping Were Top Choices for Personal Luxury Shoppers Figure: Where luxury consumers shop for personal luxuries, 2004 Automobile & Recreational Vehicle Luxury Purchase Behavior Overview Purchase Incidence Spending by demographic segment Purchase Motivation. Luxury car equals luxury brand Ordinary brand, luxury features Luxury car is one not needed Apparel and Clothing Purchase Behavior Overview Purchase Incidence Spending by demographic segment Where People Buy Purchase Motivation. Fashion Accessories Luxury Purchase Behavior Purchase Incidence Spending by demographic segment Where People Buy Fashion Accessories Fragrances, Cosmetics and/or Beauty Products Luxury Purchase Behavior Overview Purchase Incidence Spending by demographic segment Where People Buy Purchase Motivation Jewelry and/or Watches Luxury Purchase Behavior Overview Purchase Incidence Spending by demographic segment What They Bought: Men's and Women's Jewelry Bought by type Where People Buy Top Jewelry Brands Purchase Motivation
Chapter 8: About Experiential Luxuries Experiential Luxuries Provide Most Satisfaction Figure: Experiential luxury purchase incidence, 2004-2002 Spending on Experiential Luxuries Was Just Over $9,000 Figure: Total experiential spending, 2004-2003 Super-Affluents Spend Three Times more than Near-Affluents and Twice as much as Affluents on Experiences Figure: Experiential spending by income segments, 2004 Baby Boomers Lead in Experiential Luxury Spending Figure: Experiential spending by generation, 2004 Women Reported Higher Experiential Spending than Men Figure: Experiential luxury spending by gender, 2004 Influences on Experiential Luxury Spending Brand Is Most Influential in Fine Dining Figure: Experiential luxury brand loyalty index Service Providers' Brand More Important than Corporate Affiliation or Price/Value Figure: Influencers of experiential luxury purchases Except for Travel, Most Experiential Luxury Consumers Pay Full Price Figure: Experiential luxuries bought on sale, 2004 Dining & Entertainment Luxury Purchase Behavior Overview Purchase Incidence Spending by demographic segment Purchase Motivation. Entertainment Luxury Purchase Behavior Overview Purchase Incidence Spending by demographic segment Travel Purchase Behavior Overview Purchase Incidence Spending by demographic segment What They Bought: Domestic and Foreign Travel details How Booked Last Luxury Experience Favored Brands Purchase Motivation. Spa, Beauty Treatments, Massage, Cosmetic Surgery Purchase Behavior Overview Purchase Incidence Spending by demographic segment Purchase Motivation Home Services Behavior Overview Purchase Incidence Spending by demographic segment Purchase Motivation — Landscaping and gardener services Purchase Motivation — Housecleaning services Purchase Motivation — Home decorator and/or home contractor services
Chapter 9: About Luxury Market Trends Trend #1 — 'New Luxury' Paradigm Shifts to Experience Two ways to define luxury: intrinsically and consumer-centrically Example: Transforming luxury tabletop from the 'thing' to an experience Trend #2 —Younger Generation X Consumers Are Moving into Affluence Lifestage Marketing Impacts Luxury Purchase Patterns Figure: Personal satisfaction by generation Distribution of Households by Generation and Income Figure: U.S. households by income and generation, 2003 Generations of Affluence Figure: Affluent households by generation, 2003 Figure: Total luxury spending by generations, 2004 Trend #3 — The Rich Really Are Different — They Spend a Whole Lot More on Luxury Figure: Percent of income spent on luxury by income segment, 2004 Figure: Spending difference by income segment, 2004 Figure: Luxury market potential by income segment, 2004 Trend #4 — Connecting Replacing Cocooning As Prime Consumer Trend Luxury Home Marketers Must Think Differently about their Target Market Trend #5 — Internet Must Be Strategic Thrust for Luxury Marketers Figure: Where luxury consumers shop — non-store Figure: At-home internet users March 2003 and 2004 Figure: Internet rated very/somewhat important in last luxury purchase decision: home luxury; personal luxury; experiential luxury Trend #6 — Luxury Marketers Must Continue to Inflate Luxury Values Trend #7 — Brand's Role in Luxury Purchasing Will Increase Figure: Luxury brand loyalty index Brands justify purchase; they are not the reason why they buy Luxury triple play: Product brand, dealer's brand, price/value interact to make sales Figure: Influencers on luxury purchases Home Brands: Key Strategic Opportunities: Personal Luxury Brands: Key Strategic Opportunities Brands must perform — Luxury brands must satisfy luxury consumers'expectations Luxury brands connect corporate strategy with consumer psychology New luxury branding paradigm: Must encompass product feature and consumer values Trend # 8 — Luxury Consumers Are Savvy Shoppers That Demand Greater & Greater Value Trend #9 — Luxury Must Extend Throughout the Entire Buying Cycle Trend #10: Next Luxury Boom Will be in Luxury Services Trend #11 — Everyone Everywhere Wants More Luxury Luxury Is Subjective & Different for Everyone Luxury Is No Longer a Noun, It's a Verb Trend #12 — Exclusivity Is Not Motivating to Luxury Consumers — We Need to Strive to Deliver More Specialness to Luxury Consumers
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