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Viewing report
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Retail VoIP in Western Europe: Forecasts 2005-2010
Analysys Mason Group, Sep 2005
Introduction
The development of retail VoIP in Europe
Taxonomy of VoIP
Three business models for mass-market VoIP
Snapshot of retail VoIP
VoIP subscribers
Usage patterns
Skype
Private VoIP applications
Pricing
Barriers and drivers of retail VoIP
Broadband
Cable
POTS
Carrier-internal VoIP
Incumbents
Naked DSL
Individual markets
Austria
Belgium
Denmark
Finland
France
Germany
Greece
Ireland
Italy
Netherlands
Norway
Portugal
Spain
Sweden
Switzerland
United Kingdom
Forecasts
Author, acknowledgements and disclaimer
Figures and Tables
Figure 1
Call and payment flow for typical voice sold with access VoIP
Figure 2
Call and payment flow for typical voice sold without access
Figure 3
Call and payment flow for typical DIY VoIP
Figure 4
Skype downloads, worldwide registered users and estimated active users to June 2005
Figure 5
Skype minutes of use per registered user and active user, October 2004–June2005
Figure 6
Simultaneous users of Skype, September 2003–June 2005
Figure 7
Skype penetration as a percentage of broadband subscribers
Figure 8
Skype usage as percentage of all fixed calls, first quarter 2005
Figure 9
Total fixed voice minutes, first quarter 2005
Figure 10
Factors shaping retail VoIP business plans
Figure 11
Difference in price between Tele2 POTS and leading national VoIP provider
Figure 12
Incumbent share of national fixed-to-fixed minutes, fourth quarter 2003–fourth quarter 2004
Figure 13
Broadband penetration rates in Europe, 2005–2010
Figure 14
Broadband market share by access type
Figure 15
Unbundled lines and broadband connections other than cable or DSL as a percentage of all broadband connections
Figure 16
Cable-modem markets in Europe by retail VoIP addressable markets
Figure 17
Subscribers of ISPs using incumbent DSL by country in Europe
Figure 18
Retail VoIP pricing pressures
Figure 19
Average spend per minute on traditional fixed voice versus the percentage of calls originating on the fixed network
Figure 20
Carrier-internal VoIP implementation phases
Figure 21
Options for mainstream fixed operators faced with the threat of retail VoIP
Figure 22
Incumbents exposure to fixed–mobile substitution according to non-incumbent access
Figure 23
Key assumptions and inputs for retail VoIP in Western Europe forecasts
Figure 24
Subscribers and active users of retail VoIP services, Western Europe, 2005–2010
Figure 25
Residential subscribers to paid-for retail VoIP services in larger Western European markets, 2005–2010
Figure 26
Residential subscribers to paid-for retail VoIP services in smaller Western European markets, 2005–2010
Figure 27
Total spend on residential and small business retail VoIP services in Western Europe, 2005–2010
Figure 28
Retail residential VoIP minutes as percentage of residential fixed voice minutes, total residential voice minutes, 2010
Figure 29
Small business subscribers to paid-for retail VoIP services in larger Western European markets, 2005–2010
Table 1
Average usage for residential telephone line, selected Western European markets, fourth quarter 2004
Table 2
Key factors for VoIP penetration of residential broadband subscribers
Table 3
Key factors for VoIP penetration of small business broadband subscribers
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