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E-Learning Course: Be A Better Communicator
Total Training, Inc.
We begin to communicate from the time we are infants, but most people dont realize that good communicating is a learned art. Because it happens naturally and spontaneously, very few people ever take the time to study the art and science of communication and to learn how to be very, very effective in their interactions with others. The very highest paid and most successful people in our society are the ones who are the most fluent and flexible in their ability to communicate, negotiate, persuade and influence other people in some way. In this session, you will learn some of the key principles of communication and how you can apply them to your personal work and life.
Communication determines eighty-five percent of your success - a skill that can be learned.
What you will learn with this e-Learning course:
- The three elements of communication
- The four basic personality styles
- Three types of questions
- Balance dialogue
- Using unconditional positive regard; and
- Why listening builds trust.
Course Highlights
- Communication
- Personality Styles
- Questioning
- Conversational Balance
- Listening
Suggested Audience: All Employees
Access to the course is for a period of 30 days.
The course has a randomized 7 to 20 point multiple choice test that is graded on-line for immediate feedback. The user is then given a passing or failing score and can repeat the course as needed to learn the material and pass the test.
This course is available over the Internet using 100 kbs video streaming, so any non-Macintosh user that has high-speed Internet access will be able to view the course.
This is a beginner-level course.
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