ACTION POINTS Outline of the brief 5 key things you need to know about VoIP security Customers will need to rely on third-party enterprise IT security solutions in the short to medium term to protect their voice over IP systems VoIP security concerns Protecting against VoIP threats Reliability & availability concerns are seen as the first most important hurdle to overcome and should be addressed as part of any proposed security solution Putting all your eggs in one basket Denial of service (DOS) attacks Solution providers in both the VoIP solution and enterprise IT security markets should work closely with end-user focus groups, such as the Jericho Forum, to ensure that their VoIP security concerns have been met The role of forum groups Vendors of VoIP systems should look to develop solutions with in-built security functionality as soon as possible to decrease further security fears Secure by design Awareness is key As soft clients make voice applications more attractive for home workers and mobile employees the need for a consistent security policy for both internal and external VoIP systems may affect VoIP security plans CONCLUSIONS The five prinipal Datamonitor recommendations APPENDIX Definitions Research methodology Future readings SPP writing team How to contact experts in your industry