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On-Demand: Customer Requirements For Utility Computing
FactPoint, July 2005, Pages: 70


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This primary research describes technical and business requirements for companies that use the emerging technologies of Utility and Grid Computing. Requirements were derived from 30 in-depth interviews with enterprise IT executives, IT architects and data center managers; 26 of the companies had more than US $1 billion in annual revenues.

The report identifies:
- Market drivers
- Obstacles
- Value propositions
- Pains
- Gaps in existing technology

The biggest pains for these IT executives were data center management and cost containment. Business agility and cost savings are their key value propositions. Half of the respondents changed their data center business model or IT operations after adopting Utility technologies.

The chief gaps between desire and reality are in data center management software and tools to optimize applications for Utility Computing. The three key technologies required for Utility Computing are virtualization, provisioning and management. The research identifies why IBM and Hewlett-Packard are most frequently named as the strongest vendors for Utility Computing.

The research also identifies key characteristics of early adopters of Utility Computing and 10 recommendations about how vendors can win more of their business.

The report will jump-start both vendor and enterprise efforts to come up to speed quickly on the advantages and pitfalls of Utility and Grid Computing. It is useful for technical specialists, business analysts and product marketers.

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