The insurance sector remains the most open financial services sectors to outsourcing at the business process level. The sector’s use of outsourcing and business process outsourcing (BPO) in particular continues to expand with health insurance and life insurance process outsourcing generating the greatest vendor opportunity.
Scope of this title: - The market brief covers the North American and European insurance markets - The primary focus of the brief is business process outsourcing in the life and health insurance lines of business - The brief is backed up by extensive primary research in the insurance industry with 200 insurers interviewed across North America and Europe
Report Highlights
Overall outsourcing budget growth is slowing, but BPO continues to grow.
Healthcare policy admin and claims dominate BPO market, but remains a US opportunity.
L&P policy admin BPO continues rapid growth, but lacks take-up outside UK and US.
Reasons to order your copy: - Benefit from large scale primary research in the North American and European insurance industries by understanding you target market - Profit from better understanding where insurers are planning to increase their spending - Understand insurance sector outsourcing BPO attitudes and position to address industry concerns
