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Courier and Express Services Market Report 2003
Key Note Publications Ltd, Aug 2003
The courier and express services industry is of vital importance to the efficiency and growth of the UK economy. Almost all businesses use courier and express services at some point. The UK's geographical position - away from the centre of continental Europe - means that fast and effective delivery services are essential for UK businesses involved in international trade. Despite the recent global economic slowdown, the courier and express industry had a 3% growth rate between 2001 and 2002, with a market turnover of £4.2bn in 2002.
The courier and express industry can be divided into two main market sectors: courier services and express logistics. In recent years, the distinction between the two subsectors has become increasingly blurred, with many courier and express companies - especially the larger operators - now offering both courier and express logistics services. Until 2000, both sectors performed strongly. However, since then the courier services sector has outperformed the express logistics sector in terms of turnover growth.
The demand for courier and express services is derived from businesses in the manufacturing and services industries. Therefore, the economic performance of these industries strongly affects the success of the courier and express industry. Advances in technology and the increasing use of e-commerce, combined with the courier and express sector's commitment to investing in IT, has cushioned the industry from the worst effects of the recent global slowdown. This is because it has been able to offer added-value services and retain key customers at the top end of the courier and logistics market.
The courier services sector has been benefiting from the recent growth in demand for home deliveries generated from Internet retail sales. Rising demand for air courier services to developing economies has also boosted the sector in recent years. However, increased security measures for air freight following the events of 11th September 2001 have increased costs for the sector's air freight operations. The express logistics sector, through its added-value services, has fared better than the road freight industry. Nonetheless, a raft of government measures to tackle environmental pollution and congestion have increased costs for the, largely road-based, express logistics sector.
In the short to medium term, the courier and express industry is likely to grow steadily, in line with the rest of the UK economy. Increasing use of Internet shopping services is likely to boost demand for home deliveries. However, problems of congestion on the UK's roads and in the skies, along with the range of new environmental controls currently being introduced for road transport, are likely to create extra costs for the industry.
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