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Insurance BPO (Databook)
Datamonitor, July 2006, Pages: 24
This databook contains detailed information around the key areas of BPO in the insurance sector. The processes covered are healthcare payer, life and pensions policy administration as well as horizontal processes such as CRM BPO, finance and accounting BPO, Human resources BPO and Supply Chain management. The data is displayed by line of business, country, regions and service type.
Scope of this title:
-All markets have historical and forecast data from 2002-2008
-The databook details spend on both insurance specific as well as horizontal BPO processes in the sector
-Regional and country analysis of the spending data is provided for both vertical and horizontal processes
Highlights of this title:
Interest in BPO services and actual take-up continues to rise in the insurance sector as insurers continue to look for operational efficiency enhancements and increasingly take advantage of growth opportunities.
This theme looks at the insurance specific processes and functions, highlighting strategic development direction of individual market segments, providing end-user insight, competitive positioning and spend to 2008.
Reasons to order your copy:
-Gain insight into key insurance spending areas
-Understand the evolving BPO spending and adoption
-Identify fast growing opportunities with detailed understanding of national and market growth rates
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