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Collision Repair Market 2006 USA
Diagonal Reports, Aug 2006, Pages: 108


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This recent research into the fragmented US collision repair parts and service market points to a shake-out in the market for crash repair parts. OE parts suffer as the market stagnates while non-OE parts increase sales.
Larger collision repair service providers benefit from consolidation.

Research reveals:

- Original equipment parts still account for the lion’s share of the crash repair parts market but are losing sales to both non-OE and used parts which now have 24% of this market. Non-OE parts are winning sales not only because of their lower price but also because of quality improvements backed by certification programs.
Regulatory pressure to reduce disposal rates is boosting demand for used or salvage parts.

- Independent collision repair service shops continue to account for most sales in this fragmented market but larger shops and chains are benefiting from consolidation. These changes in parts and service allowed some crash parts suppliers and service providers to show double-digit sales increases in an otherwise flat market. The value of the crash repair parts and services market remains stagnant at US$33bn in 2005 compared to 2004.

- Body and mechanical repairs continue to dominate the repair market but the future looks more bleak for the refinish sector which may shrink.

- Suppliers of services – insurers and third party service providers - to the collision repair market benefit from consolidation and as the industry reduces cycle times and the costs of parts proliferation.

Methodology
The author interviewed leading crash repair experts, representing at least 15,000 different collision repair service providers - that is, almost 38% of the 40,000 crash repair units - across the USA. (Note some multiple counting is possible because the same unit could be affiliated with different sources). Sources are however concentrated in the largest crash repair markets, among them California, and Texas.
Interviews were conducted in mid 2006. The author has been tracking the automotive service aftermarket since the mid 1990s.

Who can benefit from this research?
- Suppliers of OE, certified, non-OE, used or salvage parts
- Car makers
- Car dealerships
- Certified repairers
- Refinish Suppliers
- Collision Glass Suppliers
- Mechanical and body parts makers
- Collision repair equipment
- Car insurers
- Providers of IT services

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