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Technology in the Irish Financial Services Sector
iReach, Aug 2006, Pages: 38
Description
Table of Contents
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Executive Summary 2
Define Finance in an Irish context 4
Industry Overview 6
1 Key Business Issue 9
1.1 Risk Management 9
1.2 Customer Loyalty 12
1.3 Customer Profitability 14
1.4 Information Security 16
1.5 Regulation issues 18
1.6 Key Takeaways 20
2 Technology Responses 21
2.1 Enterprise Risk management 21
2.1.1Case Study (BankWest) 23
2.2 Multi Channel Technologies 24
2.3 CRM 28
2.4 Security 31
2.5 Reporting Technologies 36
2.6 Key Takeaways 38
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