The book contains a series of short stories each representing an IT issue that the character is struggling to conquer. The central theories underlying the narratives mirror the practices that must be put into place to successfully implement grid computing. It emphasizes the management of not only the systems, but the relationships between the people that build and support them.
The chapters are as follows: (1) Relationship Management (2) Virtualization (3) Distributed Resources (4) Complexity (5) Identity (6) Interfaces (7) Enterprise Architecture (8) Change (9) Insubordination is an Asset (10) Building Blocks/Objects (11) Diffusion (The Theory of Oblique Services) & Search (12) Intellectual Property (13) The Network of Networks & The Shared Secret (14) Complexity/Simplicity (15) Orchestration (16) Professors Essay: The Network as Narrative Form (17) Change (18) Sustainable Knowledge (19) Service Oriented Enterprise & Governance/DM Frameworks (20) Innovation/Productivity & Intellectual Property (21) Venture Financing (22) Abstraction/The New Desktop/Workplace (23) We Need a New Vocabulary (24) We Need a New Politic.