1. Synopsis 2. Where is the VoIP market heading? 2.1 Global trends 2.2 Residential VoIP adoption will be slow and protracted 3. Local VoIP market developments 3.1 Market sizing and estimates 3.2 Residential sector 3.2.1 Market overview 3.2.2 Slingshot (CallPlus) 3.2.3 Woosh Wireless 3.2.4 2Talk Ltd 3.2.5 engin 3.2.6 Skype and other VoIP-based services 3.2.7 Mobivox 3.3 Business sector 4. Corporate IP Telephony market surveys - 2006 4.1 IP telephony adoption in the business sector 4.2 PBX market 5. Advantages of implementing VoIP systems 6. Emerging VoIP applications 6.1 Click to call 6.2 VoIP peering 6.3 VoIP mobiles 7. Global VoIP surveys 7.1 Australian businesses not enthusiastically embracing VoIP - June 2007 7.2 VoIP will not be effective without upgraded broadband 7.3 VoIP quality deteriorating, but who cares? We do! 8. Related reports Exhibit 1 - BuddeComm VoIP quality survey