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Government Technology - Improving Constituent Service With eGovernment (Review Report)
Datamonitor, Oct 2006, Pages: 50
As authorities align the delivery of services more closely to constituent needs, many are developing eGovernment strategies so that constituents can apply for and receive services online. This report examines the market forces driving adoption, evaluates approaches across geographies and levels of government, offers advice to vendors and forecasts eGovernment spending in the US and Europe.
Scope of this title:
-Analyzes market and end-user issues driving agencies to develop eGovernment strategies
-Discusses legislative frameworks developed in France, Germany, the UK and the US to support eGovernment strategies at the local and national levels
-Analysis of success sales strategies currently used by vendors serving the eGovernment market
-Five-year forecast of eGovernment spending by state and local governments in Europe and the US
Highlights of this title:
Many governments are developing constituent-centric approaches to service in order to attract and retain residents and investment. eGovernment strategies are critical to this approach as they enable governments to provide constituents with more comprehensive and personalized service.
This report provides an overview of the market forces driving authorities to develop eGovernment strategies, compares eGovernment goals across levels and geographies, offers vendors advice for maximizing eGovernment opportunities and presents current and projected spending on eGovernment solutions from 2006 to 2011.
Reasons to order your copy:
-Validate your market messaging and positioning in the government market
-Tailor your eGovernment strategy to address specific pain points facing authorities
-Gain quantitative insight into the current size and projected direction of the eGovernment market
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