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Usability Success Stories
Ashgate Publishing, Nov 2006, Pages: 226
An introduction to usability and user-centered design, Paul Sherman
Tracking ease of use metrics: A tried and true method for driving adoption of UCD in different corporate cultures, Wendy Castleman and Kaaren Hanson
Tales from the trenches: Getting usability through corporate, Hank Henry
Redesigning the United States Department of Health and Human Services web site, Mary France Theofanos and Conrad Mulligan
Creating better working relationships in a user-focused organization, Elizabeth Rosenzweig and Joel Zif
Using innovation to promote a user-centered design process while addressing practical constraints, Leslie Tudor and Julie Radford-Davenport
Changing perceptions: Getting the business to value user-centered design processes, Adam Polansky
UI Design at Siemens Medical Solutions, Dirk Zimmermann and Jean Anderson
Collaborating with change agents to make a better user interface, Paul Sherman and Susan Hura
Learning from success stories, Paul Sherman
Index
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