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Assessing Organizational Performance in Higher Education
John Wiley and Sons Ltd, Nov 2006, Pages: 280

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Tables, Figures, Exhibits, and Worksheets.
Foreword (Suzanne Swope).
Preface.
About The Author.


Chapter 1: Purpose of Assessment. .


Chapter 2: Organizations as Systems: Internal Elements. .


Chapter 3: Organizations as Systems: External Elements. .


Chapter 4: Assessment Methods and Terminology. .


Chapter 5: Defining and Measuring Organizational Performance. .


Chapter 6: Creating and Maintaining Assessment Programs. .


Glossary.
References.
Index.




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