This report offers a comprehensive analysis of the U.S. outbound dialing system market, including coverage of products offering any combination of such features as predictive dialing, power dialing, preview dialing, call blending, and call center networking, as well as reporting on computer telephone integration (CTI) link software for call blending and scripting software sold with outbound dialing solutions. The report provides it users with the key challenges of this specific segment and strategies to overcome them, including marketing and distribution strategies adopted by leading vendors. From Frost & Sullivan.
