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CRM/CT Solutions: Current Status and Perspective 2002 - Japan
Yano Research Institute Ltd., June 2002, Pages: 127
1. Current status and perspective of CRM/CT solution market
2. CRM package market, current status and forecast
3. Major CRM package venders, survey on their strategy
4. Major solution providers, survey on their strategy
5. Major CT solution provider, survey on their strategy
6. Individual profiles of major CRM package venders
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