This databook is a detailed information resource covering current and forecast BPO services market data. The market is sized in BPO spend and the data is segmented by BPO service type, industry vertical, region and country.
Scope of this title: - All market forecasts are from 2004 to 2008 inclusive. - Data segmented by region and major countries. - Major industry vertical data splits presented.
Highlights of this title: Many of the services required by a business, including human resources, billing and transactional processing, may be entirely peripheral to its core competencies. Using a BPO provider can help reduce costs while at the same time allowing the enterprise to focus on its core business.
Reasons to order your copy: - Understand key BPO services market trends. - Learn about the investment and outsourcing priorities of organizations worldwide. - Identify the opportunities for growth in the BPO services market.