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Infrastructure Outsourcing and Managed Services
Datamonitor, Dec 2006, Pages: 22
CATALYST
SUMMARY
ANALYSIS
Solid, if unspectacular, growth is forecast in infrastructure outsourcing & managed services 2
Infrastructure services form one piece of the wider outsourcing/managed services opportunity 2
Managed and outsourced network services represent a large but slow-growing market 4
The managed and outsourced network services market is extremely mature 5
The network is increasingly viewed as a revenue generating stream 5
Trends in mobility, security and applications are influencing networking contracts 5
Security is now permeating most networking services contracts 6
There is no particular sector bias in terms of the market opportunity by vertical market 6
Geographical revenue variations reflect general trends in IT services 6
The hosting services market has now fully recovered from its recent difficulties 7
Storage services revenue growth is strong relative to other infrastructure services 10
Security & privacy managed services is the fastest growing infrastructure services market 12
Managed and outsourced desktop services is a mature infrastructure services market 16
Desktop maintenance / support / break-fix is a low-growth market opportunity 19
APPENDIX
Definitions 21
Extended methodology 22
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List of Tables
Table 1: Infrastructure managed services market revenues 2005 to 2009 ($ millions) 3
Table 2: Global managed and outsourced network services market revenues 2005 to 2009 ($ millions) 4
Table 3: Global hosting services market revenues 2005 to 2009 ($ millions) 7
Table 4: Global managed and outsourced storage services market revenues 2005 to 2009 ($ millions) 10
Table 5: Security & privacy managed services market revenues 2005 to 2009 ($ millions) 13
Table 6: Managed and outsourced desktop services market revenues 2005 to 2009 ($ millions) 16
Table 7: Desktop maintenance / support / break-fix market revenues 2005 to 2009 ($ millions)
List of Figures
Figure 1: Enterprise outsourcing and managed services market conceptualization 2
Figure 2: Solid, if unspectacular, growth is forecast in infrastructure outsourcing and managed services 3
Figure 3: Managed and outsourced network services represent a significant opportunity 4
Figure 4: Hosting services is the largest of the managed and outsourced infrastructure services markets 7
Figure 5: Managed storage services represent the bulk of the available market revenue 10
Figure 6: Strong revenue growth is forecast in the security & privacy managed services market 12
Figure 7: Steady, if somewhat subdued, growth is forecast in managed and outsourced desktop services 16
Figure 8: There is a shift away from on-site support towards remote delivery of desktop services 19
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