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North American Power Quality Service Markets
Frost & Sullivan, Feb 2002


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Demand for Reliable Power Continues to Spark Market Growth

The proliferation of mission-critical computer equipment and the increasing

instability of public utilities continue to boost demand for reliable power
quality. Companies in a range of industries now require high-quality power
with guarantees against surges, outages, sags, transients, or harmonics that
could result in equipment downtime and lost revenues. From premium
installation services to preventive maintenance, the need for power quality
services will continue to grow in the years to come.

This study analyzes the North American markets for power quality services,

including services relating to single- and three-phase uninterruptible power
supplies as well as DC power systems. It evaluates the potential for
installation, warranty, preventative maintenance, breakdown maintenance, and
software services. By examining end-user requirements and presenting
accurate revenue forecasts, this research gives its users a privileged view of
the field.

End Users Move Toward Ongoing Software Monitoring Capabilities

Users are abandoning the traditional tendency to wait for equipment
emergencies before performing maintenance, says the study’s author.
Instead, they are increasingly adopting preventative maintenance schedules
and ongoing monitoring services. This trend is expected to drive demand for
remote, computer-based monitoring systems.

Remote monitoring software programs have captured a viable market in
response to users’ demands for reliable systems, says the author. As prices
decline for this type of service, large-scale ongoing service efforts will become
more realistic. This study tracks trends and assesses their impact on the market,
enabling your firm to capitalize on emerging opportunities.

Economic Downturn Threatens Short-Term Revenues

Weakened economic conditions are challenging both potential customers and
service providers, states the analyst. Among service providers, the downturn

will impact not only smaller regional firms but also multinational
organizations. The challenge for service providers will be to maintain

revenues despite the drastic decline in new equipment sales during the
past year.

While short-term investment from information technology and
telecommunications sectors continues to plunge, the future is not completely
bleak. The eventual build-out of third-generation telecommunications
products, for example, will resuscitate revenues. This research examines
drivers and restraints and surveys the competitive landscape, helping you
navigate the road ahead.

Additional Information

Market Participants
Advanced Energy Solutions, Inc.

American Power Conversion Professional Services
ASET Power System Services, Inc.
ATEC Group, Inc.
Barrister Global Services, Inc.
Battery Power Systems, Inc.
Belloff Electric Co., Inc.
Burlington Electrical Testing Co., Inc.

Caldwell Associates

Pivotal Power

Chloride Power Protection

Compaq - Services for Hardware
Computer Protection Technology, Inc.
Controlled Power Co.

Current Thinking
D.L. Steiner, Inc.
Danaher Corp.
Electrotek Concepts, Inc.

Emerson Network Power

Exide Worldwide Services Group
F.D. Hayes Electric Co.

GE Industrial Systems

GE Power Quality Solutions
Independent Testing & Maintenance, Inc.

Invensys plc - Best Power division
Invensys plc - Powerware Corp.
KS Engineering, LLC
Lehman Engineering Co.

Liebert - Global Services
Marconi Corp.

MGE UPS Systems
NextGen Power of Texas, Inc.
Odyssey Power Corp.
Phantom Electron Corp.

Power Conversion Products

Precise Power

Reliable Power Meters

Secure Power Solutions
Titan Power, Inc.

Toshiba Industrial Products

Tripp-Lite




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