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European Healthcare Provider Enterprise Management Systems Market
Frost & Sullivan, May 2006
This Frost & Sullivan research service titled European Healthcare Provider Enterprise Management Systems Market provides an overview of market dynamics and revenues, along with a complete analysis of key market drivers, restraints and trends that are affecting healthcare providers' investments in enterprise management systems. In this research, Frost & Sullivan's expert analysts thoroughly examine the following markets/applications/technologies: human resource management and payroll, financial management and analytics, materials and supply chain management modules.
Market Sectors
Expert Frost & Sullivan analysts thoroughly examine the following market sectors in this research:
By Application:
- Human Resources and Payroll
- Financial Management and Analytics
- Material and Supply Chain Management
Technologies
The following technologies are covered in this research:
- ERP: ERP, also known as enterprise management software, is an umbrella term for a set of multi-module application software packages that are designed to support multiple business functions. Such a system can include software for manufacturing, order entry, accounts receivable and payable, general ledger, purchasing, warehousing, transportation and human resources.
- NET Framework: Net is a Windows-based framework for building and running the next generation of software applications and Web services. From a vendor's perspective, it provides a simpler route to developing ERP solutions that offer increased security, robustness and higher performance.
- Web-based Technology/Services: Internet technology is re-orienting the way healthcare organisations function. Web-based services have helped providers cut costs by eliminating redundant tasks and reducing expenses. The open and scalable nature of Web-based technology and services allows for easy addition of applications provided they are compatible with Internet protocols. Both providers and vendors are expected to move towards such a Web-based approach.
- Wireless Networks and Mobile Technologies: Wireless networks and mobile technologies are developing fast and will most certainly be attractive options to ensure seamless mobile communications, thus ensuring information is available immediately at any time and from any required source.
Market Overview
Need for Improved Integration of Clinical and Administrative Systems to Fuel Demand for Enterprise Management Systems
Healthcare providers across Europe are exhibiting an increasing demand for enterprise management applications to establish an effective system-wide integration of staffing and patient-care processes. In the past, medium and large healthcare providers have witnessed the extensive deployment of disparate business and financial applications. Hence, in comparison to clunky interfaces between separate systems, enterprise management systems will assist in ensuring that a single system possesses all required data in one database. Consequentially, this is expected to offer healthcare providers the benefits of improved quality, productivity and profitability. As proper implementation of an enterprise resource planning (ERP) system offers improved co-ordination of patient care and administrative process, thereby facilitating a high level of integration, the enterprise management systems market is expected to witness continued growth.
The appeal of enterprise management software to healthcare providers is obvious, notes the analyst of this research service. Instead of the use of a host of separate (and largely disconnected) applications to keep track of business activities such as finance, human resources and payroll, a single system from an individual vendor will be more effective. Thus, healthcare organisations will be able to control supply and purchasing costs, improve human resource departments efficiently and productively and continuously monitor their financial and administrative functions.
Offering Complete Product Portfolio and Effective Integration of Modules Crucial to Market Growth
While the installation and implementation of clinical information systems has enjoyed continuous focus, adopting an IT approach in hospitals and concentrating on business systems will offer significant benefits. To this end, vendors in the enterprise management systems market are actively offering administrative and logistical solutions to healthcare organisations. However, due to the time and cost factors involved as well as the complexity of the software, market growth is being adversely affected, remarks the analyst. Thus, while vendors’ efforts to persuade large healthcare providers of the overriding benefits of return on investment (ROI) have been successful, gaining the trust of smaller healthcare providers remains a challenge.
Hence, in keeping with healthcare providers’ expectations of high levels of experience and service, as well the expansive project scope associated with the implementation of an ERP system, vendors will need to exhibit a keen understanding of the healthcare business. Currently, the market remains fragmented with global ERP vendors and hospital information system (HIS)-focussed companies striving to gain a market share. Hence, vendors would do well to incorporate a complete product portfolio or alternatively, provide the integration of modules from other vendors. Clearly, quantifying the benefits of such systems and providing justifiable ROI will be crucial for market growth.
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