North American Enterprise Communication End User Trends - Market Research Reports

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North American Enterprise Communication End User Trends
Frost & Sullivan, April 2006



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	Table of Contents



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1. Survey Methodology and Sample Demographics

- 1. Survey Methodology and Definitions

- - 1. Table of Contents and Survey Background and Objectives

- - 2. Survey Methodology and Definitions

- 2. Sample Demographics

- - 1. Enterprise Size in Terms of Employees and Revenues

- - 2. Enterprise Industries and Primary Decision Makers

- - 3. Enterprise Number of Locations and Remote Workforce Concerns
- 2. Data Summary and Analysis

- 1. Executive Summary and Enterprise IT & Communications Spending

- - 1. Executive Summary

- - 2. Enterprise IT and Telecom Spending

- 2. Choice of Telephony Solutions

- - 1. Keep Telephony In-House or Outsource?

- - 2. Vendor Selection Criteria

- - 3. Plans for Migration to IP Telephony

- 3. Perspectives on Bundling and Outsourcing

- - 1. A Perspective on Bundling

- - 2. A Perspective on Outsourcing

- 4. Conclusions and Analyst Insight

- - 1. Enterprise IT and Telecom Spending and Choice of a Telephony Solution

- - 2. Perspectives on Bundling and Outsourcing

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