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IBM - CRM company profile - Germany - 2003
Pierre Audoin Consultants (PAC), Oct 2003, Pages: 10

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1. PRESENTATION
1.1. General Information
1.2. Brief Description
2. ANALYSIS OF REVENUE WITHIN THE CRM SEGMENT
2.1. Share of CRM in total German SITS Revenue
2.2. Breakdown of Revenue by Products and Services
2.3. Breakdown of Revenue by Industry Segments
2.4. Breakdown of Revenue by Application Segments
3. POSITIONING
4. ORGANISATION
5. CRM RELATED PRODUCT AND SERVICES PORTFOLIO
6. REFERENCES, PROJECTS AND PARTNERS
6.1. Main References
6.2. Partners
7. STRATEGY
8. SWOT ANALYSIS
9. ABOUT PIERRE AUDOIN CONSULTANTS


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