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Case Study - Great Clips Business Process Management (BPM)
Upside Research, Dec 2005, Pages: 5
This report provides a detailed case study of how a large company implemented a business process management (BPM) solution to dramatically reduce expenses and optimize business processes.
This report is appropriate for:
- any organization that is investing (or has invested) in enterprise integration or business process management (BPM) solutions
- both business and IT managers
Great Clips, a national hair salon franchiser in the US, needed a way to automate the hundreds of business processes involved in establishing and launching a new salon. It selected MetaStorm eWorks (Metastorm BPM) and IBM's Rational Rose to implement and streamline its business processes. This report provides an overview of the results and key learnings from the project.
Upside Research believes that many companies considering BPM solutions can learn from the Great Clips example, especially its heavy use of the Rational Rose process to identify and specify use cases and the processes that needed to be automated. By making sure that they understood their requirements up front—before they started implementing—it made the actual development process much easier.
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