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Business Process Management (BPM) Market Opportunities, Strategies, and Forecasts, 2007 to 2013
WinterGreen Research, Inc., May 2007, Pages: 517


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To implement a modern customer response module and attach it to the existing legacy business IT system depends on process. Utility companies do not want to spend the $6 billion to replace the existing IT system and endure the associated risk, they simply want to upgrade the existing CRM module so that the outage calls are handled more efficiently. This involves EAI systems integration implemented as BPM.

The integration is needed to interconnect the new CRM module to the legacy IT core business system and new process is an essential aspect of that implementation. This level of integration requires a core broker that is available from IBM or Tibco and is not so easily managed by BPM companies with less integration core broker functionality.

BPM market driving forces relate to the need for automation of process. Information exchange depends on access to every different type of enterprise resource planning (ERP) system and network connectivity. Supply chains are automated using BPM technology based on integration infrastructure. Electronic commerce needs application servers and integration infrastructure to function.

Business process management (BPM) products help corporations integrate their existing data and applications into new business systems. BPM software allows customers to more quickly react to changing market conditions by using process models to design and build more flexible applications. BPM software projects frequently range between $100,000 to $500,000.

Business process management promises to drive markets going forward. Automation of business process must be balanced with human exception management, which is managed by workflow. Business processes are enhanced by the ability to interconnect a range of different applications systems including general ledger, order entry, inventory, process control, and human resources.

Business process management (BPM) aims for the achievement of greater value from existing software assets. IT investment allows the business process to be used to capture information electronically and automate services delivery. BPM is used to dynamically manage business logic with integrated application services. Business process management (BPM) is a central aspect of enterprise software.

Business process management products and integration architecture focus on permitting the business analyst to access and manage information relevant to the decision making process. Business process management provides an advantage to users because of a focus on business process automation across the enterprise and across trading partners, distributors, suppliers and customers.

The market for BPM products is evolving. Technological change brings robust functionality. Business process integration software addresses a range of requirements. A comprehensive suite of application integration solutions can be applied to business process management.

Business process management (BPM) and services oriented architecture engine markets at $3.6 billion for licenses and services in 2006 are expected to reach $7.6 billion by 2013.

Key Topics
- Business Process Management Market Shares, Forecasts, and Driving Forces
- Greater Value From Existing Assets
- BPM Web Services
- BPM Multiple Process Categories
- Business Process Management Product Capability and Functionality Customer Support
- Linking Internal Operations
- Delivering Business Services Via The Web
- Business Process Management Technology Issues
- Technology Platforms
- Development Toolset
- BPM Software Process Design
- Service Level Challenges
- BPM / Web Services / SOA

Report Methodology
This is the 304th report in a series of market research reports that provide forecasts in communications, telecommunications, the internet, computer, software, and telephone equipment. The project leaders take direct responsibility for writing and preparing each report. They have significant experience preparing industry studies. Forecasts are based on primary research and proprietary data bases. Forecasts reflect analysis of the market trends in the segment and related segments. Unit and dollar shipments are analyzed through consideration of dollar volume of each market participation in the segment. Market share analysis includes conversations with key customers of products, industry segment leaders, marketing directors, distributors, leading market participants, and companies seeking to develop measurable market share. Over 200 in-depth interviews are conducted for each report with a broad range of key participants and opinion leaders in the market segment.


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